Haisam Sayyed

**** *** *****, **** *****, TX, ***79 817-***-**** acz3pz@r.postjobfree.com

Profile

I am an ambitious individual seeking employment in the financial sector, where I can use my professional experience and passion for work and apply that to broaden my horizons. I am sociable, energetic and friendly. My interpersonal skills make me a good communicator, able to work well with others. I motivate and encourage people around me. I am self-aware and always seek to learn and grow. I am not scared of undertaking new responsibilities no matter the degree of difficulty. I am a critical thinker and good researcher.

Skills & Abilities:

Leadership

Training and Development

Management

Sales and Communization

Client Relationship Management

Proficient with MS Office – Outlook - Word – Excel – PowerPoint

Operations Analysis

Event Management

Product Development

Social Media Marketing

Consumer Targeting

Ability to read and interpret documents such as policies, procedures, loan documents etc. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Ability to calculate figures and amounts such as discounts, interest, payments and other auto loan related items.

Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving credit union and dealer clients

Accomplishments:

Staff Training – Frequently trained inter department teams on basis of company concepts and internal/external competitive guidelines

Marketing – New Products Proposal development structured towards benefiting the consumer, the company and the client.

Consumer Research – Effectively executed new marketing outlines based on collected Market research data to reflect consumer interest on both tactical and strategic levels.

Lean Six Sigma Greenbelt

Professional Experience:

FUNDING MANAGER OPENROAD LENDING LLC MARCH 2015 – PRESENT

POSITION SUMMARY:

Responsible for the supervision of all funding center employees including loan processors, data entry/scanner and any additional temporary employees that may be needed to assist in that area.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Proficient in performing Loan Processor functions which involves processing and auditing loan packages, final quality assurance verification, assignment of appropriate fees, funding contract within system and delivery of contract loan data to accounting department.

Proficient in performing Data Entry/Scanner position which includes accurate documentation capture of all funded contracts, delivery of contract documentation to clients and application data entry as needed.

Responsible for coordination and implementation of policy as it relates to all funding center employees.

Responsible for all aspects of day to day supervision of all funding center employees including hiring, training, coaching and any disciplinary action.

Responsible for hiring for department which includes: 1) Assessing personnel needs in accordance with budgetary allowances; 2) Performing primary interview of candidate; and, 3) Assisting HR Admin with extending offer to candidate.

Responsible for training of funding center employees which includes: 1) Maintenance and modification of all training material 2) Training of new hires for specific position 3) Continuing education for existing employees.

Responsible for coaching, mentoring and team-building of funding center employees. This includes daily monitoring of performance, determining strengths and weaknesses and making the appropriate adjustments. Also, responsible for completing annual performance reviews for funding center employees.

Responsible for executing company policy and administering progressive disciplinary action when needed including: 1) Verbal warning 2) Written warning 3) Termination

Serve as facilitator for all funding problems, issues & concerns escalated beyond Loan Processor level. This includes communication with Credit Union client and Dealer.

Accurately analyze and report all funding performance data to AVP of Indirect Lending Services.

Interact with Credit Manager and lending staff to resolve discrepancies/issues and treats all staff as internal customers

Keep abreast of all changes in policy and effectively communicate to staff. Writing policies and adding specific conditions when required

Deciding whether the risk should be shared with a re-insurer

Negotiating terms

UNDERWRITER OPENROAD LENDING LLC FEB 2014 – MARCH 2015

Assessing background information on the client

Studying insurance and loan proposals

Calculating the risk

Deciding how much should be paid out

Liaising with professionals and specialists to help judge risk assessment

Writing policies and adding specific conditions when required

Deciding whether the risk should be shared with a re-insurer

Negotiating terms

LOAN FUNDING ANALYST OPENROAD LENDING LLC JULY 2012 TO JAN 2014 FUNDING TEAM LEAD – MARCH 2013 TO JAN 2014

Reviewed and validated customer and dealer documents for accuracy and completeness. Ensured loan package is complete and in compliance with department requirements, company policies and lending laws. Ensured packages are complete and accurate for lending partners.

ESSENTIAL JOB FUNCTIONS:

Ensured company service levels are upheld; completed verification and funding process within the designated time frame from receipt of loan documents.

Verified customer and dealer documentation which can include but not limited to employment, residence, income, and insurance; reviews and calculated GMI by reviewing bank statements, paystubs, award letters and court orders while maintaining stringent lender guidelines for DTI and PTI

Worked efficiently to meet departmental goals and assured loan package is in full compliance Page 4

Monitored work queues and diligently followed up with lender, dealer and customer on outstanding items

Investigated and resolved issues regarding incorrect or missing data

Issued necessary documentation per department policies assisting the Sales team conveying updated lender guidelines

SALES - LOAN CARE AGENT OPENROAD LENDING LLC APRIL 2012 TO JULY 2012

Selling OpenRoad Lending affiliated securities and ancillary products

Coach Team member on Sales tactics to meet and exceed sales metrics

Assist with clientele through the entire refinance loan process; maintained a professional demeanor

CUSTOMER LIASON NEWBREED LOGISTICS (BOUGHT OUT BY XPO LOGISTICS SUPPLY CHAIN) DEC 2009 TO APRIL 2012

CLIENT – VERIZON WIRELESS:

Research and reporting of in house and shipment and products through use of Microsoft Excel and Access.

Managed Client Relations – Met with existing clients to review service records, opportunities to improve relationship between company and client, as well as asses our contractual obligation(s) needs with clients.

Sought out potential clients to drive company growth and expand contract portfolio

Making sure all Client request are completed by the assigned teams in the given time

Providing Solutions and strategies to be implemented to enhance the process flow

Worked closely with Company executives to identify new business opportunities

Communicated with customers, employees and other Individuals to answer question and explain guidelines

Proficiently utilizing KRONOS with the company’s Workforce Management handling employee attendance

MARKETING MANAGER THE RESOURCE GROUP – PAKISTAN, SINDH JAN 2008 – AUG 2009

Leading training sessions for Customer Executives

Inbound and Outbound Sales Technique Trainer

Lead Sales Representative – Telenor Cellular Campaign

researching and analyzing market trends

Direct brand management, PR, media relations, corporate positioning, product launches, advertising, sales collateral and trade show marketing.

Performed ongoing customer/market research and demographic profiling to identify and capitalize on unmet market needs ahead of the curve

Leveraged strengths in cost-effective marketing management and vendor negotiations to end each year an average of 15% under budget (without compromising business growth goals).

Identifying target markets and how to reach them

Creating marketing and social media strategies

Planning campaigns and managing budgets

Meeting clients and attending events like trade shows

Monitoring the effectiveness of campaigns

Managing a team of marketing executives

ACADEMIC BACKGROUND:

MOHAMMAD ALI JINNAH UNIVERSITY -2008

Karachi, Sindh – Pakistan

MARKETING – BBA HONS

Completed Training -Professional Prospecting Skills, Selling skills and techniques.

Relevant Coursework – Fundamentals of Communication, Strategic Sales, Retail Marketing

Related Coursework – International Finance, Statistics and Microeconomics

Coursework – Speech and communication, Sociology & Psychology

Student Body Treasurer

Event Management

Projects - Creating Virtual Small Businesses implementing all the strategies of running a company with all aspects of each department.

A LEVELS GRADUATE – The Oasys School – Affiliated with the University of Cambridge, UK

Grad 04 O LEVELS GRADUATE - Progressive Public School – Affiliated with the University of Cambridge, UK – Grad 02 References

Available on Request

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