Jessica Hon

*** ****** **** **, **** ***** 219-***-****

acz215@r.postjobfree.com linkedin.com/in/jessica-hon-66965719

HUMAN RESOURCES EXECUTIVE

HR Start-up Compliance Employment Law

Strategic and results driven Senior Human Resources Executive translating business vision into HR initiatives improving performance, profitability, growth and employee engagement. Empowering leader who understands the value of human capital. Skilled at designing and directing short and long term business aligned human resource functions including policy development and implementation, employee relations, benefits administration, recruiting, retention and performance management.

Signature HR Qualifications

Employment Law

Legal & Litigation avoidance

Union Avoidance

Employee Relations

HR Policies and procedure

Talent Acquisition

Performance Management

Compensation & Benefit Administration

Succession Planning

HR Project Management

Orientation and On-Boarding

Training and Development

Organizational Development

HR Department Startup

HRIS System implementation

Professional Experience

Central Grocers, Inc. Joliet, Illinois 2012- Present

Corporate Director of Human Resources reporting directly to the CEO

Transitioned HR from tactical, reactive labor relations function into comprehensive HR organization focused on best-in-class HR policies, HRIS technology, human capital development, and support of strategic business goals. Supervised a staff of 3.

HR Organization Leadership: Implemented and created the companies first HR metrics program; turnover costs; cost per hire and total compensation mix. Successfully lead management to change corporate culture targeted at strategic growth. Executed performance management process and procedures targeted towards employee development goals of promoting the company’s human capital. Member of Executive Safety Committee reducing Workers Compensation claims by 65%. Created corporate policies and authored Company Handbook.

Organization Transformation: Partnered with the VP of Operations to facilitate the redesign of core business operations to improve customer satisfaction and profitability. Improved profitability by 3% and saved $72,000 in payroll costs in 6 months.

Employee Relations: Evolved a long standing adversarial departmental relationship into a collaboratively focused conflict resolution purpose. Coached/counseled and trained all management levels to effectively resolve performance issues, including termination if required. Expert in resolving complex employee relation issues.

Regulatory Compliance: Provided immediate hands on consultation and up to date procedures/processes affectively reducing the number of lawsuits, threats and employment related complaints. Continuously updated processes knowledge and training relevant to worker’s compensation, ADA, EEO, FMLA, and FLSA.

Benefits: Liaison with benefit vendor to insure timely communication, implementation and management of the administration of the retirement benefit plans, and health & welfare benefit plans. Led annual open enrollment; organize, prepare and disseminate information to employees; follow up responses for accuracy and completion. Improved efficiency by developing electronic vendor file feed to import data directly to the provider. Centralized FMLA administration with third party to insure HIPAA compliance and reduce FMLA abuse.

Compensation Planning: Prepared direct compensation planning, structure, research, and analysis in conjunction with conducting extensive market salary studies.

HRIS Technology: Lead as Project Manager in a Payroll and HRIS software conversion streamlining the daily HR functions with a company savings of over $80,000 annually. Monitor the effectiveness of the HRIS while collaborating with the vendor to improve the functionality of the system.

Strack & Van Til (A Central Grocers Company) Highland, IN 1999-2012

Corporate Director of Human Resources reporting to the VP of HR January 2005-August 2012

Human Resource Manager reporting to the VP of HR August 1999 – January 2005

Worked in partnership with VP of HR to create, implement, and manage improved HR strategies, services, and programs. Supervised a staff of 14.

HR Organizational Leadership: Directed the centralizing of a company-wide payroll initiative for over 5000 union and non-union employees resulting in 30K savings annually. Championed a successful internship program with 5 participating colleges positively impacting our ethnic diversity at the management level. Managed the payroll department of 4 overseeing the in-house payroll for over 5000 union and non- union employees. Created corporate policies and authored Company Handbook.

Regulatory Compliance: Counsel Management and used legal expertise to minimize lawsuits, threats and employment related complaints. Maintain strict oversight of outside legal counsel, closely monitoring strategy and cost. Continuously updating knowledge relevant to worker’s compensation, ADA, EEO, FMLA, and FLSA

Talent Management Strategies: Directing and supervising recruiting metrics including all aspects of screening, interviewing, hiring, time to fill and orientation for both union and non-union staff for 30 plus retail store operations with 5,000 plus employees. Improved onboarding and retention rates through continuous improvement of orientations, and hiring processes.

Compensation Planning: Managed the salary/compensation strategy for over 700 non- union management and non- exempt staff members.

HRIS Technology: Lead a large scale organizational process improvement initiative from sourcing to implementing a Talent Management and Hiring Solutions software integration and training with annualized saving of $70,000 annually.

EDUCATION

DePaul University, Chicago, IL

B.A. in Human Resources (with honors)

Member of Society of Human Resource Management

SHRM Certified HR Generalist

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