Customer Service Microsoft Office

Irissel A. Moya

***** **** ******** **. ** Mirage, Arizona 85335

Phone: 623-***-**-** E-Mail: ************@*****.*** Objective

With my vast knowledge in Engineering I will demonstrate how capable I am to recognize, solve and even improve any issues. With my abilities, I will be able to handle any matter accordingly. I have never encounter a problem that I have not being able to find a solution to.

Skills

• Six years of laboratory experience.

• Marketing skills, outstanding customer service skills.

• Quality management system –vast knowledge in quality standards as ISO.

• Ability to organize, prioritize and work under extreme work pressure, heavy workload and deadlines.

• Lean Manufacturing and overall experience with strategic Kaizen events.

• Proficient in all Microsoft Office programs.

• Extend knowledge in AutoCad.

• Reliable and hard working with the ability to adapt to new information quickly.

• Fluent Spanish.

• Committed to excellence.

Experience

High School Professor 2013-2014

While working as a high school professor, I learned that everyone needs their own different learning process. This is a unique tool that I have acquired because it gives me the ability to manage different types of individuals. This learning experience also showed me that with the right attitude and the proper choice of words, you can have anyone perform at their highest level of productivity.

Internship Laboratory Technician 2012-2013

While doing my internship at PEMEX, in Chihuahua, Mexico, I was in charge of quality control. While being a quality technician, some of my duties were to ensure that the process was completed accurately according to the stated specifications. At PEMEX, we would receive our gasoline at a specific time everyday, and I was responsible to manage the quality of the product. Also I had to ensure that the grade of the gasoline was in proper criteria and file the actual specification to the database. I also developed a program that quantified the amount of oil received and export while keeping inventory. This program is still being used at PEMEX Chihuahua Mexico. Education

Secretaría de Educación y Cultura del Estado de Chihuahua 02/2015-10/2015 Certificate on Oil and Gas

Estrella Mountain Community Collage 02/2014-12/2014 ESL English as a second language

Technological Institute of Chihuahua (Approved by the HCCH) 09/2008-10/2013 Bachelor in Science, Environmental Chemical Engineering References Available Upon Request.

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