Customer Service Nursing
Resume:
A R M S T R ONG F . GU I L L E R MO
Brgy. 14, Laoag City
Ilocos Norte, 2900
Philippines
Mobile # 093*-***-****
*******************@*****.***
OBJECTIVE
Seeking for a job opportunity where I can share as well as enhance my skills and knowledge on the field of nursing and public serving. QUALIFICATIONS
Bachelor of Science in Nursing 2003-2007
OUR LADY OF TI OUR LADY OF FATIMA UNIVERSITY, PHILIPPINES Registered Nurse March 2008
Professional Regulation Commission, Philippines
National Competency II Holder, Healt Care Services February 2009 Technical Education Skills Development Authority,
Philippines
EXPERIENCES
August 2015 – Present
Healing Path Foundation (Drug Rehabilitatation Center) Fairview, Quezon City
Volunteer Nurse
Takes care of medical needs of residents
Assists resident Doctor in giving medications to residents and patients April 2015 – August 2015
Expert Global Solutions
Customer Service Representative
Laoag City, Ilocos Norte
Handles customer concerns on a product we are representing.
Provides solutions to customers concerns on a product we are representing.
2
April 2014 – February 2015
BOARDWALK
Laoag City, Ilocos Norte
Sales Merchandising Assistant
Merchandises products and promotes it to existing and possible clients.
Encodes orders and purchases into the computer system.
Assists clients with orders and purchases.
Enhances merchandising and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. June 2010 – August 2012 and April 2008-May 2008
DATA CENTER COLLEGE OF THE PHILIPPINES
Laoag City, Ilocos Norte
Clinical Instructor (Nursing Aide)
Presents lectures / discussions regarding Range of Motion Exercises, transfers, and bed mobility.
Enacts demonstration of Physical Therapy techniques commonly used by caregivers and nursing aides.
Evaluates performance of students by giving written exams and return demonstrations.
Supervises and monitors students undergoing on-the-job training for patients admitted in the hospital.
Assists students in gathering baseline data of patients admitted in the hospital.
June 2008-December 2009
AMA Computer College
Laoag City, I.N.
Clinical Instructor (Nursing aide and Practical Nursing)
Presents lectures regarding Maternal and Child Health Nursing, Psychiatric Nursing, Basic Nursing Procedures, Primary Health Care, and Medical Surgical Nursing.
Assists students under their on-the-job-training in hospitals.
Guides students in their community services (Community Health Nursing).
Promotes health teachings.
3
April 2008-May 2008
Data Center Philippines
Laoag City, I.N.
Clinical Instructor (Nursing Aide)
Presents lectures / discussions regarding Range of motion exercises, transfers, and bed mobility.
Enacts demonstration of physical therapy techniques commonly used by caregivers and nursing aides.
Evaluates performance of students by giving written exams and return demonstrations.
Supervises and monitors students underoing on-the-job-training for patients admitted in the hospital.
Guides students to provide morning care to assigned patients and meet their needs.
Assists students in gathering baseline data of patients who are newly admitted in the hospital.
December 2007-April 2008
Laoag City General Hospital
Laoag City, I.N.
Volunteer Nurse
Renders professional nursing care to patients within an assigned unit in support of medical care and directed by medical staff.
Performs nursing techniques for the comfort and well-being of the patient.
Administers prescribed medications orally and parenterally.
Observes emotional stability of the patient, expresses interest in their progress and prepares them for continuing care after discharge.
Maintains patients medical records on nursing, observation and action taken such as medication and treatment given, reactions, test and intake.
Records nursing needs of patients on nursing care plan to ensure continuity of care.
4
CERTIFICATES AND EXPOSURES
National Certificate II in Health Care Services (TESDA)
Full Qualification as National TVET Traineors Level 1 TQ1 in Health Care Services (TESDA)
National TVET Assessors Level 1 AQ1 in Health Care Services (TESDA)
Completion of Trainers’ Methodology Training program (TESDA)
Completion of Competency Assessors’ Methodology Course (TESDA)
Certificate of attendance for “Changing Demographic and Ageism” seminar by the Providers of Quality Reliance Seminars and Training (PQRST) Co.
Certificate of Attendance for “Transfer and Ambulation for the Handicapped and the Disabled” Seminar by the Providers of Quality Reliance Seminars and Training (PQRST) Co.
Certificate of Attendance for “Easy and Effective Techniques on Bed mobility” seminar by the Providers of Quality Reliance Seminars and Training (PQRST) Co.
Certificate of Attendance for “Concepts on Fitness Planning” seminar by the Providers of Quality Reliance Seminars and Training (PQRST) Co. REFERENCES
Phoenee May Polina, Resident Psychologist – Healing Path Foundation
Dennis Catubay, Bishop (The Church of Jesus Christ of Latter-Day Saints) (093*-***-****)
Dr. Dany T. Daquioag, Self-Reliance Services Manager, (The Church of Jesus Christ of Latter-Day Saints) mobile (091*-***-****)) ARMSTRONG F. GUILLERMO, RN
Applicant
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