Accountant
Resume:
Esther E. Baxter
Lawrenceville, GA *****
*************@*****.***
linkedin.com/in/esther-baxter-mba-97634224
- Ema
Multi-faceted, detail-oriented accounting professional with extensive experience at a Fortune 500 company in budget management, accounts payable, financial analysis and business operation support. Self-motivated, dependable, adaptable, detail-oriented contributor that works well in any environment. Strengths include solid communication and problem-solving skills, ability to multi-task, solid data analysis and time management. PROFESSIONAL EXPERIENCE
Dallas Tax & Accounting Solutions; Tampa, FL/ Atlanta, GA 2000 – Present Accounting and Income Tax Consultant
Prepare individual and business federal and state income tax returns, process payroll and preform accounting functions such as accounts payable, accounts receivable and reconciliation for independent virtual clients.
• Prepare Individual, Small Business, Estate and Trust federal income tax returns. Familiar with Tax Forms: 1040
(Individual), 1120 (Corporation), 1120S (Small Corporation), 1065 (Partnership) and 1041 (Estates and Trusts) along with Schedules for each tax form. Additionally, process State Tax Return. Current on Federal Tax Laws.
• Prepare and process payroll on a weekly and bi-weekly basis for clients.
• Perform tasks including accounts payable, invoicing accounts receivable, reconciliation and forecasting.
• Prepare financial reports by collecting, analyzing, and summarizing account information and trends.
• QuickBooks ProAdvisor
Verizon Communication Inc. 1998 - 2017
Senior Analyst –Business Ops Support (Verizon Global Real Estate); Alpharetta, GA (2014 – 2017) Created, maintained and tracked budget performance for Global Real Estate’s facility management operation vendors. Received, maintained and paid facility management operation vendor’s invoices, prepared accruals and preformed reclasses as needed. Worked on a remote team for over 3 years with operation support responsibility.
• Tracked $600M annual budget performance for Global Real Estate facility management expense and prepared monthly variance explanations resulting in saving of $4.5M annually of un-authorized expenses.
• Reviewed monthly Financial results to ensure accuracy, when necessary prepare reclasses resulting in saving to Global Real Estate on average of $10M annually of expense that belonged to other Verizon organization.
• Prepared $15M in monthly accruals and reviewed $50M in monthly accruals submitted by Verizon Real Estate ‘s facility management operation vendors to ensure accuracy and completeness.
• Reviewed invoices submitted by facility management operation vendors for accuracy and completeness – liaison with facility management operation vendors to resolve any invoicing discrepancies resulting in average annual savings of $2.5M of un-authorized expenses.
• Coordinated the preparation of annual expense budget and monthly Bestview/Forecast with Global Real Estate field managers as well as facility management operation vendors
• Prepared and tracked financial reporting on various Real Estate initiatives including but not limited to monthly
$50M annual Snow Removal Budget Report, $500K monthly Cost Center Cross Charge Budget Report, $150M annual Facility Management Project Management Budget Tracker Report, $2.5M monthly Facility Management AP/GL reporting resulting in the ability of Global Real Estate Leadership to re-direct monies to new projects.
• Evaluated opportunities to streamline controls and processes which resulted in savings to Global Real Estate of
$1.5M annually.
Consultant – Revenue Accountant, Verizon Service Org Inc.; Alpharetta GA (2011 – 2014) Booked telecom wholesale revenue and provided tread analysis and reporting on revenue results on a monthly, quarterly and yearly bases. Reconciled balance sheet account.
• Journalized $100M monthly revenue and balance sheet entries for Verizon Wireline wholesale entities.
• Prepared $40M - $50M monthly Total Billed Revenuf;Ije (TBR) accruals for Verizon Enterprise Operation.
• Managed revenue reserves for wholesale strategic and core products; $50M per month. Provide timely and accurate trend analysis of overall statements to Verizon Enterprise Operation and Accounting organization to determine current and future credits. Provide Ad-hoc reports and analysis as requested by the Marketing Operation Team.
Esther E. Baxter; *************@*****.***; 813-***-**** Page 2
• Reconciled balance sheet accounts & provided analysis to the Verizon Telecom team which were used to perform quarterly SOX & External audit testing.
• Booked revenue from FiOS Set Top Box (STB), $5-10M per month, generated for the FiOS FP&A Group. Provided trend reports & variance analysis on STB activity on monthly, quarterly and yearly bases.
• Reporting on monthly revenue and identifying/analyzing all key issues.
• Analysis of the monthly billing/booked revenue results by performing current month variance analysis versus prior month and/or versus prior year.
• Communicated clearly the results of all analysis to various levels of management and handle multiple tasks.
• Compiled data analysis to create quarterly Significant Customer Report use to create external reporting documents.
• Executed ad-hoc queries and projects with limited supervision. Analyst – Account Management (Pricing); Verizon Credit, Tampa, FL (2007 – 2011) Provided sales support to VCG (Verizon Capital Group) sales organization to facilitate achievement of corporate objectives; and, supported the marketing of lease/finance services directly to Verizon affiliates and their customers in coordination with sales management.
• Assisted VCI (Verizon Credit Inc.) sales personnel in coordinating new investment submittals and documentation request preparation while providing back-up support for VCI Senior Account Manager as needed.
• Acted as a liaison between Verizon Sales, VCI Risk Management and customer to expedite credit requests and followed-up directly with customers as needed to obtain additional information as required.
• Demonstrated a clear understanding of VCI pricing policies and pricing parameters with the ability to explain the benefits of VCI marketing programs, promotions and capabilities to Verizon affiliates and customers.
• Prepared budgetary & standard formal lease proposals for Management Review.
• Provided direct support to customers and Verizon affiliates to assist in closing equipment sales and/or provided information on VCI programs.
Account Associate; Verizon Florida LLC, Tampa FL (2005 – 2007) Answered incoming phone calls, emails and chats to assist customers with billing questions, sales and services concerns.
• Act as Inter-Functional Help Desk (IHD) lead with responsibility for all aspects of supervisory/support including: side-by-side and remote observations; floor coverage; associate coaching and training; communications; team productivity and development; revenue optimization
• Assigned to support roles of increasing scope and responsibility to enhance customer’s Verizon experience, including supervision of 25 to 30 associates
• Represent Verizon in a manner that earns customer confidence and imparts professionalism by ensuring that every written response, via e-mail or Web chat is prepared with proper standard business English and is clear, complete, and concise.
TECHNICAL PROFICIENCY
HR & Generic Systems: PeopleSoft; SAP, CPM, Blackline, Oracle, FRR Analytics; Excel, Word, PowerPoint; Access, Hyperion Financial Management, RACE and QuickBooks EDUCATION AND PROFESSITIONAL DEVELOPMENT
MBA concentrating in Accounting, University of Phoenix Online; Phoenix, AR BS Finance, University of South Florida; Tampa, FL Executive Certification in Leadership & Management, University of Notre Dame’s Mendoza College of Business, Notre Dame, IN
Nonprofit Management Certification, University of South Florida- Continuing Education, Tampa, FL VOLUNTEER/ CIVIC AFFILIATIONS
International Order of Eastern Star – Jewels of Distinctions Chapter #561, President International Order of Eastern Star – Divine Jewels Chapter 541, Financial Secretary
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