Customer Service Executive Assistant
Resume:
BRENDA F. GRISHAM
**** *********** ***, *******, ** 94605
Email: *****************@*****.***
EXPERIENCE
Emeryville Tax Services/E Tax Professionals
Tax Preparer/Mobile Administrator Emeryville, CA
CTEC, PTIN, Bonded Tax Preparer December 2016 - Present
Prepare, review and approve taxes, market and prepare payroll.
Biomerix Corporation Fremont, CA
Operations Coordinator May 2008 – June 2013
Maintained production material, location and inventory accuracy, utilizing Excel and QAD databases. Included material movement transactions (receipts/issues), inventory status reporting and stockroom management across multiple product lines
Updated and maintained physical and e-purchase order files as required to track on-order quantities
Supported accounts payable function by matching invoices with receipt of goods and services
Provided purchasing support for MRO and recurring production buys including expediting to insure on-time delivery
Maintained supplier database including certification and approval status
Worked with operations management to coordinate activities of suppliers, maintenance services, contractors, and trades people as needed to maintain an appropriate work environment
Interfaced with IT consultant and telephone service providers as required to meet user needs
Provided document management support via issuance of controlled documents, maintenance of training records, and network file structures for controlled files
Managed customer service function overseeing order fulfillment, shipping and distribution
Designed and Managed sales tracking utilizing Excel reports and provided invoicing to Finance
Managed local HR support and coordinated benefits
MI Place Restaurant Sacramento, CA
Owner/Operator August 2004 – Feb 2006
Managed all customer-inter -facing and back-end restaurant operations, ordering.
Sierra Detroit Diesel West Sacramento, CA
Executive Assistant April 1998 – January 2004
Managed the Daily functions of the Executive Office
Human Resources Duties
Processed Monthly Warranty Claims
Performed the accounting functions for the branch A/P and A/R
Processed monthly expense reports
Maintained and issued purchase orders and set up vendor accounts
SKILLS
Proficient in: QAD Software, AS400, One World, Windows XP. MS Publisher, MS Power Point, MS Word, MS Excel, Vintara, Alpha/Numerical Filing, 10 key, Etax Software, Taxslayer Pro Software.
EDUCATION
Present - Ashford University – BA in Business Administration with specialization in Small Business Management, Minor Criminal Law
Graduated 1984 – Oakland High School
REFERENCES PROVIDED UPON REQUEST
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