QA Tester

Theodore McCall

***********@*******.*** **** W. *th St. Lakeland, FL 33805 Ph. 407-***-****

Bachelor of Science Marketing Florida State University, Tallahassee, FL

A determined Test Lead that maintains a proactive approach in addressing all issues head on in order to achieve the best value, efficiency, and timely implementation of all tasks and projects for the company’s benefit. Result driven and proficient in team development.

Strategic Planning

Team Building

Agile Testing

Software Information Life Cycle

Budget Planning

Sales and Marketing

Management

Training

Writing Test Plans/Scripts

Veteran (Army)

Professional Experience

DTCC Tampa, FL (Contract Position)

QA Lead Jan 2016-Aug 2016

Provide business analysis, testing expertise & oversight and direction for mortgage back securities and Dodd-Frank Act projects. Projects included large scope and effort in an agile environment. Responsible for ensuring the functional design specification is met while becoming a subject matter expert in the business areas supported.

Provided QA guidance and direction to employees and consultants (onshore/offshore) on multiple projects

Ensured on-time delivery of work including monitoring of external and internal dependencies, tracking of progress using Jira/QC, and monitoring of project milestones.

Supported and coordinate end-to-end testing efforts for internal and inter-ADM Domain projects to ensure adherence to software quality standards

Reinforced adherence to SDLC processes, particularly the Testing Model processes and methodology.

Highly proficient in building testing plans, test approaches and test cases

Conducted backend database testing in Microsoft SQL environment including validating stored procedures, jobs and triggers

Involved in Integration, User Acceptance Testing, Regression Testing on Web-based and Client/Server applications

Reported daily results/goals and morning Stand-up meetings. Held and facilitated reviews at the end of each Sprint to managers, department s and clients.

GTECH Printing Lakeland, FL

Business Analyst / QA Tester 2011-2015

Test Domestic and International Lottery games for GTECH clients. Perform system, unit acceptance, load and functional/performance testing applications using both automated and manual testing methods. Leverage knowledge to validate, verify, communicate and resolve software issues through careful, thoroughly documented testing.

Collaborated with clients and developers to ensure functional specification documents, design documents and requirement traceability matrix were followed thoroughly using client standards, working papers and standard tools.

Experience designing and implementing types of testing –Sanity testing, Functional testing, System testing, Integration testing, and Regression testing. Software Testing (Manual Testing).

Coordination with right stake holders and timely escalation on issues to minimize turnaround time

Worked with national and international projects with Requirement Analysis, Test Planning, Test Execution, Automated Scripts and Bug reporting.

Ensure financial percentage payout, revenue and odds of winning are in accordance with governmental laws.

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Precision Clean Orlando, FL

Operations Manager/Sales Manager 2010-2011Created and prepared annual corporate goals and business plans leading to business development, business relationships and additional financial planning. Expanded revenues and decrease cost while improving productivity by ensuring highest systems protocol. Fully responsible of managing the operational budget and making every dollar count. Directly managing staff as well as working with teams, vendors and customers. Ensured all departments SLA’s are meet and procedures followed. Managed software applications, scheduling, bookkeeping, recovery plans and reviewed reports.

Managed interactive company webpage with billing computation software that streamlined accounts payable and receivable.

Created, marketed, and executed monthly sales and advertising campaigns to achieve monthly, quarterly, annual sales quotas.

Effective in communications, project reporting, standardization and resource coordination functions.

Directed customer and vendor relationships and negotiated sales contracts.

Extensive hiring, training and employee leadership development

Sprint Nextel Orlando, FL

Business Manager II 2008-2010

Regional manager that handled over 300 accounts throughout the Mid-West to the California region. Established and executed plans for tactical accounts that go beyond expectations in profits maintenance/increase, account profitability and the customer satisfaction. Exceeded goal of over three million in revenue by 137% development of strong interpersonal relationships within various internal and external support teams to increase productivity and achieve a successful level of customer retention. Excellent ability to efficiently and effectively convey presentations to large and small groups. Traveled to different regions on a regular basis to review the preference and performance of brand of local consumers.

Promptly created and implemented action plans to assure goal objectives are achieved. Flourish in high stress, fast-paced environment with emerging and multiple responsibilities.

Created pricing strategies against competitors, provided market analysis, promoted new product roll out and targeted marketing segments.

Customer retention increased 5% each month over the last three quarters

Exceeded quotas by 30% each month over five quarters

Increased sales by 20% through effectively campaigning across different verticals.

Sprint Nextel Orlando, FL

Team Manager I & II 2000-2008

Handled the execution of all sales priorities and initiatives while maintaining a firm understanding of P&L and managing budgets. Responsible for identifying and developing core talent at the account manager level. Coached and developed two teams of thirty sales professionals while ensuring a culture of learning and development exists throughout the selling organization Ensured timely execution of sales forecasts, new device launch, new project evaluation, advertising and related activities.

Awarded President’s Club for being in top 5% of sales professionals in Fortune 20 Company.

Prepared a shipping program that resulted in a 45% increase in efficiency.

Orchestrated management activities for two sales teams with annual revenues over $10million and staff of 30 sales professionals.

Reorganized sales teams, business operations with a reduction in staff while generating a 50% increase in sales.

Designed and placed advertising that stimulated sales growth such as on site sales, special pricing promotions, holiday specials and on campus promotion for students.

U.S. Army- Ft. Bragg, NC

Personnel Administration 1988-1993

Reported personnel daily status of 800 personnel and forecasted future gains and losses. Managed team of four individuals in different departments to include internal promotions, finances, training and travel.

Job Skills/ Activities

P/L management, Microsoft Word, Excel, PowerPoint, Outlook, HPPM, SFTP, multiple application usage, database, load server, PeopleSoft, UAT, Jira, Quality Center, story boarding, test script, Agile/ waterfall testing, Regression, manual testing, back-end testing, SQL (select queries), MS-Access, insurance, security, Toastmasters, accounting, mortgage broker, Notary Public

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