Customer Service Representative

Anna Griffis

Lead Inventory Clerk - Bimbo Bakeries

Orangeburg, SC 29118

****.*******@*****.*** - 803-***-****

Obtain a position as Customer Service Representative where my customer relations experience can be fully utilized to improve customer satisfaction and promote the company's brand name. Authorized to work in the US for any employer

WORK EXPERIENCE

Lead Inventory Clerk

Bimbo Bakeries - April 2016 to Present

Child Care 2011-2015 Provided child care in my home Scentsy

Direct sales

Grove Park Pharmacy - 2011 to 2013

Customer Service

Grove Park Pharmacy - 2011 to 2012

• Answered phones

• Waited on Customers

• Stocked shelves when Inventory came in

• Ordered Stock

Lead Inventory Clerk

Bimbo Bakeries - 1994 to 2010

• Maintained records of merchandise received

• Performed inventory adjustments, corrections and updates in Somax

• Analyzed and resolved inventory problems

• Adjusted inventory counts based on physical counts and audits to show correct amounts

• Inspected all orders being received and shipped checking for damaged or missing items

• Created cycle count reports and yearly reports

• Replenished stock as needed

• Updated data information on computer systems

• Maintained files in accordance with filing system

• Operated office machines including photo copies, scanners, and personal data computer

• Handled key inventory task and monitored for inventory discrepancies

• Reviewed existing inventory control procedures and revised them whenever required

• Consolidating inventory regularly to make room for new product

• Worked with keeping min/max levels correct

• Ensured parts were in right location

• Ordered all spare parts for Maintenance

• Responsible for receiving in spare parts and putting them in location after being tagged

• Investigate all inventory discrepancies

• Worked with various vendors to obtain parts needed

• Assisted Maintenance Engineers when needed to help find parts for equipment Receiving Clerk

Bimbo Bakeries USA - 1994 to 2010

• Responsible for comparing all incoming shipping manifest with their corresponding purchase orders to make sure shipments were complete

• Assist in asset tagging and company equipment that was received on the shipping dock

• Helped to reorganize the warehouse to be more efficient and cost effective

• Responsible for separating deliveries based on manufacture so that they can more efficiently placed in warehouse

• Assisted in quarterly inventory

• Worked closely with purchasing department to make sure that all product was received and that all backorders were noted.

Assembly line operator in assembling yard tractors American Yard Products - 1981 to 1994

• Worked with hand tools, air guns, etc.

• Tested lawn tractors before packaged

• Worked as an inspector for assembly line

• Worked in the service department pulling and packing orders

• Operated UPS manifest to ship out orders

• Operated high boy pulling orders and stocking locations

• Group leader over the skin pack area

• Assisted in cycle counting every quarter.

SKILLS

Excel, Microsoft Excel, Oracle, Outlook, SAP

ADDITIONAL INFORMATION

SKILLS:

• Word

• Microsoft Excel

• Outlook

• Trandata

• SAP

• Oracle

• Somax

• Power Point

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