Customer Service Forklift Operator
Resume:
FREDERICK B. McGUIRE
Email: **********@*******.***
Summary of Qualifications:
A results oriented, high-energy, highly skilled hands-on professional, with exceptional customer service, communications, leadership, time-management, and team-building skills. OSHA, HAZMAT certified with extensive experience in commercial warehousing/ shipping-receiving including Inventory Management, Invoicing, Product packaging, inventory scanners, forklift/pallet-jack/ and cherry pickers operations. Well versed in training new-hire employee’s on company policies and procedures, providing Basic Life Skills training; Personal Development Training; Customer Service; Mentoring, and Peer Conflict Resolution protocols. In-depth knowledge of Customer Service Training, with a focus on providing recipients with the highest quality of deliverable services. Thorough knowledge of general commercial production processes, and commercial vehicle maintenance/leasing, and data logs.
Major strengths include strong leadership ability, excellent written / oral communication skills, with the ability to implement procedures on adherence to all company regulations, including training, and other administrative tasks. High level of competency in Microsoft software applications strong work ethics and excellent time-management skills
. Professional Accomplishments:
Currently performing the duties of warehouse sorter for FED-EX with the responsibility of separating incoming packages and re-routing them to appropriate destinations. Performed periodic quality control spot-checks to ensure that all products were being properly handled as per company guidelines
Cleaning And Operating Scrubber And other cleaning tools,And uses cleaning Materials including products with chemicals.Loading/Unloading freight,moving freight,put away inbound freight,operate scanner,lift/open trailer door,order picking, and maintaining accurate inventory controls and data logs.
Performed the responsibilities of production/forklift operator including operating a variety of heavy-equipment, and responsible for moving/storing over 12000 pieces of inventory on daily basis. Worked with a team in performing packaging/shipping-receiving duties. Ensured that all department members adhered to all applicable OSHA guidelines and protocols. Performed Quality control spot checks on inventory prior to vendor shipping. Assisted in training new-hire personnel on company policies and procedures
Performed a variety of task as a machine operator on dry/wax cardboard shredder, including retrieving, bundling and storing product for shipping. Worked directly with delivery/shipping personnel in the operation of forklift in moving skids of inventory. Responsible for maintaining accurate production records.
Performed a variety of duties as a Customer Service Representative for PENSKE Truck Leasing with the responsibility of performing vehicle safety and maintenance operations, moniotoring vehicle fueling charges, assisting customers in the leasing process, assigning leased vehicles to vendors, and ensuring that the fleet of vehicles remained cleaned and service ready for future clients
Worked as warehouse packer with the responsibility of accessing client orders and ensuring that all vendor request were properly filled as per vendor invoices and reconciling accounts. Assisted in loading/unloading, and storing incoming inventory and required to maintain accurate job ticket records
Work History:
Package Handler FED-EX Atlanta, Ga. 2017-Present
Forklift Operator/Sanitation Express/M@W, Inc. Atlanta Ga. 2012-2016
Production/Forklifting Palletize Randstad/Coca-Cola, Inc. Atlanta Ga. 2012-2012
Shipping/Forklift Operator Randstad/Coca-Cola, Int. Atlanta Ga 2011-2012
Machine/Forklift Operator Encarta/Georgia Pacific Doraville, Ga. 2010-2010
Customer Service Representative Penske Truck Leasing Kennesaw Ga 2005-2010
Warehouse/Packer Checkers Distributors Atlanta Ga 1998-2005
Education
High School Diploma United Network Counseling Community Center 2005-2005
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