Customer Service Sales
Resume:
CAMILLE JYRA abellera Belleza
B-** L-** PH-* Pinagsama Village, Western BicutanTaguig City
******************@*****.***
Objectives:
I am seeking a competitive and challenging environment where I can serve your organization and establish a career for myself.
Employment Record:
Signature Lines Inc.
Sales Clerk
April 19,2008-Sept 19,2008
Viva Video City Inc.
Customer Service Associate
Jan 9,2009-Sept 9,2010
Viva Video City Inc.
Store In Charge/Head Cashier
Sept 9,2010-Sept 16,2014
Blade Asia
Sales Cashier
May 4,2015-Present
Work Description:
Customer Service Associate
Greeted customers and determined their needs and wants.
Provided advice to clients regarding particular products or services.
Answered customer’s quarries and concerns.
Improves quality service by recommending improved processes, identifying new products and service applications.
Balancing cash registers with receipts.
Responsible for processing cash and card payments.
Responsible dealing with customer complaints.
Suggestive selling.
Store in Charge/Head Cashier
Monitoring staff performance and attendance.
Planning and coordinating store operations.
Managing Budgets.
Promoting and marketing the business.
Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, initiating corrective actions.
Managing and motivating a team to increase sales and ensure efficiency.
Responding or handling customer complaints and comments.
Applying marketing strategies.
Ensuring the quality of customer service
Supervise personnel, training, motivation and appraisal.
Monthly inventory.
Help retail staff achieve sales target.
Do weekly and monthly reports/
Documents by updating customer profile records.
Hiring and training sales staff.
Evaluate on the job performance.
Ensure pricing correct.
Academic Background:
Tertiary: The Fisher Valley College (Annex)
C5 Taguig City
Nursing Assistant
2005 - 2007
Secondary: Western Bicutan National High School
EP Village, Western Bicutan, Taguig City.
2001 – 2005
Primary: Tenement Elementary School (Annex)
Pinagsama Village, Western Bicutan, Taguig City.
1996 - 2001
Trainings and Seminars Attended:
The Philippine National Red Cross
Basic Life Support
The Fisher Valley College (Anne) C5 Taguig City
October 2006
The Philippine National Red Cross
First Aid Training
The Fisher Valley College (Annex) C5 Taguig City
October 2006
Video City (VCT)
Sales And Operations Training Program
2903-A East tower, PSEC, Ortigas Centre, Pasig City
October 2001
On-The-Job Training
Family Link Philippines
(Mental Health Education Program)
520 Dr. Sixto Antonio Ave Pasig Metro Manila
On the Job Training
February 10 to 17, 2007
Tanyag Health Center
Place Brgy. BagongTanyag, Taguig City
On the Job Training (120hours)
March 30, 2007
Tahanan Ni Maria
BirhenngPilipinas, Reyna ngBahaghari
(Home for the Aged Foundation, Inc.)
Place Brgy. Lantic, Carmona Cavite, Philippines
On the Job Training (120hours)
December 27, 2006
Personal Profile
Birthday : August 27, 1988
Birthplace : Muntinlupa City
Religion : Roman Catholic
Civil Status : Single
Height : 5’3”
Weight : 55 lbs.
Father’s Name : Romulo Belleza
Occupation : Employee
Mother’s Name : Jovita Belleza
Occupation : None
References:
Ms. Kathy Bautista Job Position: District Manager (Viva Video City)
Mr. Juan Reyes Job Position: Store Supervisor (Viva Video City)
I hereby certify that the above information is true and correct according to the best of my knowledge and belief.
CAMILLE JYRA A. BELLEZA
Applicant
Contact this candidate