DONALD W. GRAHAM

**** ******** ****** ***, *** Vegas, NV. 89156

702-***-**** acyykb@r.postjobfree.com

CAREER TARGET: Professional Sales & Service Representative-Customer Service

SALES ABILITIES:

•Create and Maintain exceptional sales results in professional business environment.

•Understand many different personality styles and build strong professional relationships.

•Use efficient questioning and listening techniques to enhance communication process.

•Identity and contact qualified prospects sing cold calling and telephone prospecting skills.

•Set quality appointments, analyze needs, find solutions and give professional presentations.

•Overcome concerns and objections, negotiate solutions & effectively close sales.

•Forecast, generate, manage and maintain a large volume of sales and service activities.

•Utilize goal setting, time management and organizational skills to support high production.

•Perform various computer applications with IBM/Windows environment.

•Mental toughness and stamina to follow through with most challenging situations.

BUSINESS ACHIEVEMENTS:

•Promoted to Sales Manager for LA Fitness within 2 months of employment.

•Recognized by Management as an Effective Sales Manager for LA Fitness for over 2 years.

•Awarded Certificate as a Certified Lifeguard Rookie of the year 1986. (Saved 278 People in one summer)

•Completed training as a Cardiopulmonary Resuscitation and Emergency Cardiac Care Provider.

•Expertise of over 10 years as a Certified Lifeguard for Orange County, CA.

•Completed and awarded certification in an Advanced First-Aid lifesaving class.

•Graduate of an intensive 300 hour class for Professional Sales and Customer Service course

WORK HISTORY:

2016 – Present Healthcare Preparatory Institute

2011 - 2015 Nevada School of Message Therapy

2008- 2011 Lincoln College Online

2007-2008 The Art Institute of Las Vegas Asst. Director of admissions

2004-2007 Las Vegas College Admin. Sr. Rep/Internet Specialists

2002-2004 National Vitamin Company Inc. Call Center/Sales Manager

1999-2002 L.V Sporting House Club/ Sales Manager

1996-1999 LA Fitness Sales Manager

1986-1996 Orange County Lifeguard

PROFESSIONAL TRAINING: 1997 Career Management Institute (Professional Sales)