PROFESSIONAL SUMMARY
Strong effective communicator among C-level, midlevel manager and peers on complex and simple matters
Grew high performance operational teams to succeed in the high-end food equipment parts and service industry
Project manager delivering multi-million dollar ERP (financial/manufacturing/distribution) systems
Expert in the design and delivery of cost-effective, high-performance technology solutions in support of rapid international growth with budget responsibilities up to $5MM annually
Optimized user experience providing exceptional service using Agile techniques such as minimal viable products
Accomplished refining business processes eliminating inefficiencies resulting in 10% savings in operating costs
Introduced business intelligence toolsets to improve sales profitability by 5% annually by eliminating bad accounts
Serve as a change agent to influence business & technology to deliver projects on-time, within scope, and budget
Augmented data center operations for technical services by leveraging existing infrastructure and facilities for DR
Executed end-to-end vendor management for IT partners including contract negotiation, governance, relationship management, project delivery and status reporting
Construct coherent teams regardless of diversity, functionality, hierarchical or matrix responsibility
Lead IT governance to include SOX compliance and IT steering committee
PROFESSIONAL EXPERIENCE
Kappus Company January 2014 – February 2017
Director of Operations
Delivered exceptional service & parts business for a $20MM food-service equipment company across a 4 state area
Architected technology to help manage productivity, contain cost, monitor operations and improve customer service
Lead $300M ERP project system (Epicor Prophet 21) & data warehouse implementation and reports development
Introduce Lean business practices & processes to streamline warehouse workflow & reduce inventory by $600M
Worked with service manager to coordinate service employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions
Lead a team of one service manager with 33 remote technicians and 9 office employees & three distribution centers
Responsible for $2.6MM operating budget & $9.1MM sales budget with emphasis on new business development
EquipSync, LLC (Division of Kappus Company) July 2012 – January 2014
Managing Partner, EquipSync
Identified business opportunities and risks for a small startup company ($3MM) for delivering a SaaS based model
Managed activities of contracted agile/lean software development team to expedite code development (C# & .NET)
Develop go-to-market strategies disruptors that drove demand generation & development of sales/marketing tools
Managed development of native mobile applications for iPhone/iPad and using IoT technologies
Implemented an ITIL framework for lifecycle development to better align mission goals, objectives and strategy
ECC 11, LLC Cortland, OH July 2009 – July 2012
Owner/Principle
Responsible for all aspects of growing the company business to include developing marketing plans, P/L for different product lines, and project management for delivery of services
Manufacturer’s representative for OLM & OEM accounts, managing over $30MM in accounts sales & service
Lead consultant project planner for a global implementation ($6MM) of JDE E1 (v9.0) across 6 sites tracked project status, assigned resources, lead team meetings & weekly milestone meetings to senior & mid-level management
Designed and implemented energy efficient light systems for warehouses reducing electrical consumption by 50%
Technical Consumer Products, Inc. Aurora, OH July 2005 – July 2009
Director, Information Technologies/Business Process
Key member of the senior executive staff, reporting directly to CFO, maximized development, delivery, and technical support of multimillion-dollar, business solutions for a hyper-growth lighting innovation company
Responsible for a $2MM annual operating budget with a team of 11 technical staff; 4 contractors & China apps team
Lead development of a $200M enterprise content management (ECM) package (OnBase 8.5) for cost containment & productivity enhancement for A/R & order entry; reduced DSO by 2 days & increased order entry by 20%
Project manager for the $1MM California DC; responsible for building layout and process flow design
Designed direct shipping project for special order items, direct from China and cut lead time in half
Reduced freight costs by sourcing with a 3rd party logistics company; resulting in an annual savings of $500M
Implemented an $50M on-line order entry system for reps; loaded directly into JDE; decrease error rates by half
Directed the development, implementation, and maintenance of business applications systems supporting JD Edwards Enterprise One (8.0) in a hyper growth mode; sales growth rate of $80MM to $320MM in 3 years
Managed the development and reporting of a BI data warehouse using SQL 2005 & reporting services
Engineered & implemented JDE advanced warehousing (WMS) and RF within the allotted $400M budget
Managed all vendor contracts responsible for negotiating, establishing SLAs, and vendor reviews
Stoneridge/Alphabet Warren, OH August 1998 – July 2005
Manager, Enterprise Resource Planning (JD Edwards)
Planned, coordinated, directed, controlled, & implemented the company’s ERP system, JD Edward One World (XE)
Managed the JDE integration and interface for EDI, product estimating, & product configuration system development with a team of 5 business analysts, 4 developers & contractor support
Supported daily operation of the ERP system to include general ledger, accounts payable, accounts receivable, sales order, inventory management, production control, production planning, workflow & WMS DSI dcLINK (RF solution)
Managed the strategic direction of the $3.5MM ERP system leading program enhancements and version updates to meet requirements at 6 sites in the United States & Mexico
Managed the IT operations for Stoneridge sales office and 10 remote sale offices divisions across U.S. and Europe
Supervised a staff of five technical professionals and seven off-site IT support professionals in U.S. and Mexico
Jefferson Smurfit Container Corporation Solon, OH March 1997- August 1998
Distribution Center Manager
Successfully managed warehouse distribution departments of a high-end folding carton manufacturer
Supervised a staff of 40 personnel operating packaging finishing equipment and warehouse operations
United States Air Force June 1985 – March 1997
Project Manager (Computer Systems/Logistics Management)
Managed the worldwide employment of a $100MM command and control aircraft in a top-secret environment
Lead effort to consolidate telecommunication sites and provide same service level saving over $3MM annually
Project manager for the relocation of two ground telecommunications sites with a budget of $300M
Lead software engineer in the development of a $700MM TS/SCI DoD message processing system
EDUCATION
MBA, 1989 Troy State University Montgomery, AL
B.S. in Business Administration, 1984, The Ohio State University Columbus, OH
Dual Major: Computer Information Science and Production/Operations Management