Sales, Account Management
Resume:
Diane Anctil-Paul
Raleigh, NC *****
*********@*****.***
http://www.linkedin.com/in/dianepaul/
Business Development – Sales – Account Management – Customer Relations
Result driven, customer focused, articulate and analytical professional with experience in account management, prospecting, strategic business development, consultative sales, training, and customer retention. Seek a position to utilize my qualifications with growth potential both personally and professionally.
Skilled in quickly identifying client needs, priorities, and decision making process, product presentation, contract negotiations, and building loyal customer relations. Ability to implement and support customer solutions working independently; or as a productive team member.
Professional Experience:
RLS Construction Management - Raleigh, NC 2010 - Present
Key Account Executive
51K + bonus
Account Manager/Administrator servicing full cycle property development including design phase, contractor selection, construction management, monthly budget analysis, project completion, business development..
Perform competitive cost analysis, fair-value analysis and scenario modeling for negotiations.
Prepare and analyze appropriate research in order to drive strategy and benefit negotiations.
Prospect for new business, conduct presentations with new and existing clients.
Thorough understanding objectives, able to identify obstacles, mitigate risk, and develop alternate solutions.
Work collaboratively and build effective relationships with design team, builders, site operations and directly managed vendors.
Prepare agendas and make arrangements for monthly team meetings.
Communicate, collaborate, and drive work successfully by preparing in house and external written communications.
Attend weekly project meetings preparing minutes for team distribution.
Serve as liaison between Property Owners and RLS President.
Prospect and close new business opportunities.
Florida Micro, LLC – Wake Forest, NC 2008-2010
Territory Sales – Account Manager- Indiana, Florida
40K + commission
Software and hardware sales to state and local government agencies, college and university IT, libraries, and K-12 education increasing multi-state penetration 42% in first 7 months.
Built relationships with partners and enterprise customers through professional demeanor, product knowledge, and strong interpersonal skills.
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Developed leads and prospected within a defined territory, securing new business through a combination of cold calls, online communications, and networking.
Effectively presented and demonstrated a full suite of products and services to new prospects and existing clients. Average closing ratio 87%.
Instrumental in initiating and acquiring State of Indiana GSI vendor approval (prequalification for Government Agencies bid projects), and numerous Florida Universities while servicing existing accounts. Increased State and Local Government revenue opportunities 100%.
Solution sales for customer challenges consulting with top manufacturer representatives such as IBM, Lenovo, TrippLite, Cisco, HP, Lexmark and many others. Acquired strong relationships with external partners and account representatives.
Ultimate Warranty – Greensboro, NC 2005-2007
B2B Sales – Eastern NC
43K + Commission
Cold Call Prospect - Sales – Account Management to Automobile Dealerships
Developed consultant relationship with Dealer Principal and senior dealership management through cold calling, in-person visits, and networking; presenting products and value-based sales.
Trained, educated, and motivated all Finance Managers in F & I within an assigned territory.
Implemented software application training and sales training - increasing market penetration 130% in the first year.
Assembled and distributed competitive product knowledge introducing value selling - acquired preferred vendor status increasing territory revenue 215% in 10 months.
Audited monthly territory sales preparing account statements and collecting monthly receivables.
Effectively developed new business and grew existing accounts while continually targeting and cultivating new leads.
Identified and executed cross-selling and up-selling opportunities.
LML Technologies – Downers Grove, ILL 1999-2004
Territory Sales - Account Manager – Eastern NC, SC, VA
40K + Commission
Cold Call Prospect - Software Sales and Implementation– Post Sale Technical Support
Prospected and closed new business through a combination of cold calling, networking, seminars, internet research, industry conferences, and in-person visits while effectively growing existing accounts.
Built relationships at all organizational levels in complex selling situations.
Effectively managed all aspects of the sales cycle from initial qualification through needs analysis, solution offering, closing and ongoing account penetration.
Successfully performed product presentations for Owner Principals, executive management, and sales management; quickly identified client needs, priorities and decision making process.
Delivered software application training for in-house and mobile sales force and executive management on both web-based and desktop applications. Provided post sale technical support.
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Consistently evaluated performance vs. expectations securing annual contract renewals.
Recruited for critical account services in Tennessee. Accomplished 87.8% turn-around ratio.
Technical Skills:
Demonstrated knowledge of the Internet, web-based and desktop software applications, SaaS application training and support.
Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint)
LeaseLink, Guest Track, Wizard, UTW, SalesForce, CRM applications
Education: Wake Technical Community College - A.A.S. Business Administration -2014
Wake Technical Community College - A.A.S. Human Resource Management- 2014
Professional License-Membership:
NC Real Estate Broker License - Active
Phi Theta Kappa, – International Honor Society - 2013
Delta Sigma Phi – Honor Society – 2014
The National Society of Leadership and Success –2014-2015
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