Customer Service Sales Associate

Jalen Hill

**** ********* **. ********, ***. ****7 847-***-**** ******@*****.***

Objective

To obtain a full-time position that will be responsible and challenging to utilize my customer service experience and communication skills.

Education

DIPLOMA MAY 2013 WARREN TOWNSHIP HIGH SCHOOL GURNEE IL.

Skills & Abilities

COMMUNICATION

I have extensive experience in customer service, which has helped me develop strong interpersonal skills. I get along well with others and always conduct myself in a professional manner.

I am a confident communicator, with strong verbal communication skills in my customer-facing roles. I clearly provide information and interact with customers.

I have worked in a team environment for over three years. In my previous position I worked with a small staff of 5 as a crew member, then was promoted to Team Lead, and I trained all new employees.

Experience

FLOORING SALES ASSOCIATE MENARDS GURNEE IL. APRIL 2016 TO PRESENT

Describe uses and operation of merchandise to customers. Place special merchandise orders for

customers. Help customers with designing interior and exterior projects as well as giving estimates on the

projects. Share product knowledge with customers while making personal recommendations

TEAM LEAD BASKIN ROBBINS WAUKEGAN IL. APRIL 2012 TO OCTOBER 2015

Greeted customers in a friendly manner, took their orders or answered questions about specials of the day. Served ice cream for customers, prepared milk shakes, sundaes, and also made ice cream cakes. Processed all purchases as cash and credit/debit cards only. Kept the store clean and sanitary. Trained all new employees.

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