Customer Service Graphic Designer

Puneet M. Thakkar

E-Mail: **************@*****.*** ~ Mobile: +91-993*******

Permanent Address: A/1604, Viera, Lodha Grandezza, Panchpakadi, Road No. 22, Wagle Estate, Near New Passport Office, Thane, Maharashtra - 400604

Dear Sir/Madam,

This is with reference to your advertisement for the subject position that I am prompted to propose my candidature. Review of my credentials will indicate that I am Event Manager at Big Fish Planner, Mumbai with 17 years of experience in Event Management related functions including Visualizing operations Graphic Designing, Art & Creative Designing, etc. I am seeking a challenging job that would synergize my skills and knowledge with the objectives of the organization. My Core Competencies include:

Need Assessment Bill Generation Service Quality Assurance Pre-event Meetings Budgeting Client Relationships

Vendor Coordination Site Inspection Timeline Development Third Party Services Event Promotion Progress Reporting To describe myself, I am systematic, organized and hardworking; ready to take up any challenge of life abreast with the latest trends and a team player with excellent communication skills My basic objective is to hone in my skills for comprehensive personality development and be an epitome of trust and reliability in the corporate world. My prime goal is to understand professional environment and capitalize on opportunities I look forward to hearing from you in the near future and hopefully to schedule an interview in which I hope to learn more about your company. It’s goals and plans and how I may be able to contribute to its continued success and growth Thanking you,

Yours sincerely,

Puneet M. Thakkar

PUNEET M. THAKKAR

Mobile: +91-993******* ~ E-Mail: **************@*****.*** EVENT MANAGEMENT PROFESSIONAL

Profile Summary

• Offering 17 years of experience in the areas of Event Management related functions including Visualizing operations Graphic Designing, Art & Creative Designing, etc.

• Expertise in handling all marketing/business development activities, analyzing market trends, establishing healthy & prolonged business relations with clients, thereby ensuring higher market share

• Skilled at creative/digital projects and overseeing the following processes - concept creation, visualization, providing direction to team members, execution and delivery of the final product

• Track record in organizing and managing small and large events – from proposal to delivery

• Experience of developing, executing and managing various successful fundraising and special events.

• Attend industry related seminars and receive and study many publications and website and follow the latest market trends

• Skilled at designing strategies and policies for promoting and supporting the company; facilitating the development of online information sites and release of publications/newsletters

• Expertise in providing required support to the distributors in mapping new markets and developing new channel partners to strong customer service orientation and delivery focus and active commitment to continuous improvement and quality standards

• Excellent communication skills and comfortable working in a fast paced, hands-on, growth orientated work environment

• A bold out of the box thinker and result oriented professional with strong business communication skills which can surpass any target

Core Competencies

Need Assessment Bill Generation Service Quality Assurance Pre-event Meetings Budgeting Client Relationships

Vendor Coordination Site Inspection Timeline Development Third Party Services Event Promotion Progress Reporting

• Conducting research to identify new opportunities for bringing about innovation in events

• Discussing specific requirements and expectations concerning the event with clients

• Managing and developing a strategic plan of action to ensure that the cost of the event remains under the pre-determined budget; searching and negotiating suitable venues or locations as per the requirement and budgetary constraints of client.

• Carrying out all the functions as per legal guidelines and regulations.

• Working on determining a suitable layout and theme for the event as per client’s specifications.

• Facilitating communication with professionals, including venue management, stand designers, caterers, contractors and equipment rentals to ensure efficient running of an event.

• Imparting training new and existing staff prior to the event so that all operations and duties were executed smoothly and as per clients’ guidelines

Employment Details

Apr’15-Till Date: Big Fish Planner, Mumbai as Event Manager Key Result Areas:

• Establishing a new pattern for pre event meetings with clients, vendors and the event management team leading to 60% enhancement in the smoothness of event planning process

• Attracting an additional referral revenue worth $50M through attainment of enhanced customer satisfaction level

• Reducing communication errors by 100% through initiation of interactive timelines that enabled all members to update the project status from varied locations; meeting the clients to ascertain their needs and finalizing and managing the budget

• Developing event program and timeline and get it approved by the clients; engaging in vendors and service providers to ensure timely event arrangements

Oct’09 - Mar’15: ICICI Lombard, Mumbai as Sr. Visualizer Notable Highlights:

• Gained sound exposure in Adobe, Photoshop, CorelDraw & Expertise in Layout conceptualization – large scale Hoarding campaign design and deployment involvement

• Accountable for designing all branding and marketing collaterals for all business functions including Retail, HR, E-Channel and channel partners

• Carried out:

o Preparation of ATL branding elements like hoardings, print advertisements done right from conceptualization stage to deployment with the Brand Manager o BTL branding collaterals like T-Shirts, Placards, etc.

• Acting as Specialist in all online marketing collaterals like E-Mailers, Banners, Web/ Landing pages, etc. that generate record breaking open rate and CTRs for the campaign

Previous Experience

Aug’07-Sep’09: Mudra Communication, Mumbai as Visualiser Jun’06-Aug’07: K.K. Prints Pvt. Ltd., Mumbai as Graphic Designer Mar’04-May’06: Super CGS Pvt. Ltd., Mumbai as Graphic Designer Mar’01-Mar’04: Flexo World, Mumbai as Graphic Designer Feb’00-Mar’01: Milestone Advertising, Mumbai as Assignments Trainee Course Undertaken

• Completed Advanced Course in Graphic Tools (Packages) such as Corel Draw, Adobe Photoshop, Adobe Illustrator, InDesign

& Page Maker

Education

2004 B.Com. from NBSSE, Delhi

2001 D.T.P. (A+) from Infomac Computers

2001 H.S.C. from NBSSE, Delhi

1999 S.S.C. from NBSSE, Delhi

Personal Details

Date of Birth: 11th August, 1983

Address: A/1604, Viera, Lodha Grandezza, Panchpakadi, Road No. 22, Wagle Estate, Near New Passport Office, Thane, Maharashtra - 400604

Languages Known: English, Hindi, Marathi & Gujarati

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