Aretha Foster

Conyers, Georgia

678-***-****

acyxez@r.postjobfree.com

Project Coordinator with 10+ years of experience who can multi-task several projects, and several clients

concurrently. Very comfortable being the liaison between Project Managers, Vendors, and Customers on

specific assignments where the main goal is to meet milestones for contract requirements. Having the ability to

learn procedures and methods in a short period of time allows me to be very proficient in maintenance planning,

scheduling, training, operational processes, and inventory management tracking.

PROFESSIONAL EXPERIENCE

Mar 2014 July 2016 Goodman Networks Frisco, Texas

Project Coordinator III

Managed 600 plus and 20 plus vendors concurrently by the ordering and tracking of equipment such as radios,

antennas, cabinets, and other material using NORAD, Oracle and utility tracking systems.

Tracked documents and equipment using Excel spreadsheet with various tabs, meeting the projected deliverable

milestones for AT&T projects, which lead to positive results.

Managed the Point-Of-Contact for each project and vendor responsible for receiving the equipment package, and

escalated material delays/on-air projects.

Managed the Daily Crew Count Report, Billing Report, ERF Reports, and Alarm Failure Report.

Created User IDs and granted access to new contract vendors into our tracking system.

Communicated project status to customer and internal project teams.

Reviewed, approved or rejected Close-Out Packages of non-24 hour deliverables that required documents and site

photo uploads into the Spectrum systems.

Responsible for all North Texas LTE launched sites.

Corrected fail audits from AT&T and National.

Managed orders from end-to-end and interfaced with the customer.

Monitored all aspects of project implementation activities / timelines.

Created work orders for add-on services.

Organized, lead, documented, and distributed meeting minutes on open action items.

Increased the chances of first-time acceptance of Close-Out Packages by the customer.

Nov 2013 Feb 2014 S Com/Corestaff Services Dallas, Texas

Project Coordinator

Project Coordinator over decommissioning of equipment for 300 plus sites. Equipment included radios, antennas,

and cabinets. Utilized Excel spreadsheets for coordinating and tracking.

Researched and tracked missing equipment with vendors using Oracle, and a utility tracking system; escalated as

needed.

Worked with Field staff to procure required Close-Out documents and equipment.

Provided administrative support to Project Managers, Construction Managers, and Field Operation Managers

Provided Project Management Correspondence.

Inspected all site photos to ensure client guidelines were followed then uploaded this data into the appropriate PM

tool provided by the client.

Finalized all inspections prior to the close of the project.

July 2013 Nov 2013 Fusion Solutions, Inc. Addison, Texas

Project Administrator II

Performed as Team Lead over two Close-Out Package reps assisting with ten service providers.

Meeting the proposed milestones in the projects lead to positive results.

Increased the probability of first-time acceptance with Close-Out Packages by the customer, and decreased the

likelihood of Ericsson paying liquidated damages to customers & service providers paying liquidating damages to

Ericsson.

Organized and managed project files, contacts, SOW documents, site survey drawing, site specs, invoices and

correspondence.

Prepared and submitted change orders, and purchase orders.

Updated database with project site status information into invoice tracker.

Monitored Site Handler, Service Provider, and Construction Complete as well as drove Construction Manager &

Service Provider deliverables.

Reviewed, approved or rejected Close-Out Packages of non-24 hour deliverables that required document uploads,

site photos into Spectrum & Siterra systems.

Worked Inflight sites to find a resolution for Equipment Managed Service sites.

Reviewed rejected sites and downloaded Inflight tracker with failed EMS sites with the SprintShare application.

Generated weekly Close-Out Package status reports.

Jan 2010 Mar 2013 Bank of America Richardson, Texas

Title Coordinator

Appraised loan documents such as Deed of Trust/Mortgage, Vesting Deed, Lien/Judgment, etc. that were placed into

Bank of Americas systems to create legal documents for foreclosure procedure.

Gathered customers personal information that was transferred to our clients.

Liaised with internal & external vendors

Analyzed and managed clients orders to grade for a clear foreclosure.

Audited each associates work to assure accuracy.

Ran the weekly database cleanup and database backup.

Created Policy & Procedure manuals for the department.

Implemented macros that opened and saved PDF documents to your desktop.

Feb 2000 July 2007 Verizon Business Richardson, Texas

Implementation Manager

Managed the implementation of large network projects with a minimum of 500 service orders, processed circuit

installations, changes, and disconnects service orders.

Coordinated projected schedules timeline on product installations with engineers for all orders from the Eastern

region.

Simultaneously worked with Project & Resource Management teams while new accounts were installed and

activated.

Managed the point of contact between the customer, internal and external vendors on ALL product lines.

Conducted visual and system checks to verify order accuracy.

Researched and informed account teams of orders with discrepancies.

Monitored engineering and operation activities on orders from beginning through completion, and supervised five

Data Entry representatives.

Trained the team on how to best support the customers needs.

Played an active role in all product orders from order placement to completion.

Worked with team to creatively translate product features into meaningful benefits of the purchase.

Responsible for taking care of multiple commercial account product orders.

Submitted updated spreadsheets on products and services rendered to customers on a daily basis.

Team Lead to four implementation reps that managed large networks that had a minimum of 50 service orders.

Kept a balanced workload through the distribution of orders.

Analyzed, evaluated and resolved various quality/process related issues in an effort to increase quality, consistency,

and efficiency among the order-processing/data entry center.

Maintained and updated system database logged orders in the order entry process.

Maintained a balanced workload for the distribution of projects from West and Midwest regions that included daily

status detailing any issues that could delay delivery of services and actions taken to resolved those issues. Mentored

new employees in the department.

Maintained a positive direct contact with customers and vendors.

Trained employees in the new Operations Systems as needed.

PROJECT MANAGEMENT CERTS

Agile Project Management Strategy & Analysis Intro to Agile [Bank of America University] May 2012

Human Resource Fundamentals HRCI/PHR 2007 aligned [Bank of America University] May 2010

Six Sigma [Bank of America University] March 2010

EDUCATION

ITT Technical Institute ~ Richardson, TX Sept 2010 June 2011

Collin College ~ Plano, TX Jan 2009 Oct 2009

Cisco Certified Network Associate [CCNA] ~ Cert of Completion

TECHNICAL SKILLS

Planning Project Procurement Oracle AS400 iSeries NORAD

Sap Overview Equator Microsoft Office XP Suite Sprint Siterra

Typing 60+ wpm Data Entry 10Key SharePoint Site Handler

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