Customer Service Data Entry
Resume:
Tiffany Glasper
Charlotte, NC 28269
*******.********@*****.***
Seeking a position in the Customer Service or call center field.
WORK EXPERIENCE
GoHealth-Customer Service
September 2016-Febuary 2017
Gathered information from potential members for health insurance, assist members by directing their calls to the correct departments.
Customer Service Representative
Xerox - Charlotte, NC - March 2015 to January 2016 Health Insurance representative assist members with their insurance needs; benefit information, deductible,claim inquiries,premiums. Assist physicians with claims, coding for medical procedures.
Customer Service
Walmart - Charlotte, NC - March 2014 to December 2014 Responsibilities
Customer service, cash handling,stock,carts.
Accomplishments
Customer satisfaction and recognition awards.
Skills Used
Customer service ability, cash handling skills,able to multi task,fast pace environment. Assistant Manager
Kangaroo Express - Charlotte, NC - April 2010 to December 2013 Responsibilities
Customer service and cash handling knowledge. Scheduling, payroll,bank deposits, vendor sign in/out. Accomplishments
Customer service award,award pin from ATF
Skills Used
Customer service,cash handling knowledge, payroll, deposits, scheduling, stocking,open/close store. Receptionist/Data Entry/M.A
First Care Medical - Charlotte, NC - March 2007 to December 2009 Responsibilities
Front desk, checking in/out patients,verify insurance,collect copays, scheduling appointments, assist with triage,assist with medical procedures,xrays, ekg's,bio z's,etc. Accomplishments
Each one work on one daily operation for easy check in process for patients; check in,insurance / copay,checkout.
Skills Used
Customer service award,employee of the month award. EDUCATION
N/A in Medical billing and coding
Everest Online
2010 to 2011
SKILLS
Microsoft office (2 years), Data Entry (3 years), Customer Service Skills (10+ years), Fax (10+ years), Telephone Skills (10+ years)
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