Administrative Assistant

Jeroo Makujina

** ******** ********, ********, *******

Tel: +1-647-***-****

email: *******@*******.***

OBJECTIVE

To use my communication and interpersonal skills as an Administrative Assistant for any medium to large company offering exceptional office support services and solutions that meet the needs of a diverse client base.

CAREER PROFILE

Highly motivated and detail oriented Administrative Assistant with ability to multitask in diverse office environments. A team player with strong interpersonal and relationship building skills at all levels. Extensive experience in all aspects of office work including the ability to maintain, organize and file records at the same time ensuring all documentation is completed in a timely manner. Capable of scheduling appointments and meetings for management staff. Currently enrolled in a program at Peel Multicultural Council for career and professional integration.

CORE COMPETENCIES

MS Office Suite

Internet Usage

Leadership Qualities

Adaptable

Analytical Skills

Attention to Detail

Proactive

Flexible

Problem solving

Languages– Hindi, Urdu, Gujrati

KEY ACCOMPLISHMENTS

Supervised a team of four employees by helping them plan effectively resulting in improved efficiency by 25%

Provided excellent service to customers by being kind and courteous which helped to ensure repeat business

Coordinated projects by creating an online template to document project progress that led to a 30% decrease in time wastage amongst employees

Designed and implemented strategies that resulted in increased customer satisfaction levels by 20%

Created a facebook page which increased client base by 30%

Successfully organized three promotional events every year to create and increase brand awareness

Organised fund raising events by collecting donations of C$5000 for victims of flood relief

WORK EXPERIENCE

ADMINISTRATIVE ASSISTANT ENGRO CHEMICALS LTD

Communicated effectively with vendors building excellent rapport and working relationship

Helped maintain confidential information

Met specific performance standards

Kept open channels of communication between management and staff

Jeroo Makujina 647-***-**** *******@*******.***

CUSTOMER SERVICE REPRESENTATIVE SHAAN DEPARTMENTAL STORE

Provided superior customer service to clients in person and via telephone

Attended to clients requests and concerns providing guidance and effective assistance

Dealt with customers and guided them regarding the product specifics

Prepared correspondence, letters and memos

Ensured that relevant information was delivered on time to avoid conflict and guaranteed that the product arrived to destination as per deadlines

SENIOR COORDINATOR WHIZZKIDS

Reviewed teaching plans prepared by the teachers and coordinated their daily activities

Assessed the progress of children aged 1.8 – 5.3 years by using proven Montessori method and techniques

Prepared children for admission to higher grades

Conducted information sessions and interviews of parents who were interested in placing their children in the Montessori

Arranged school events and activities including Open Houses, Sports, Grandparents Day, Annual Concert, Parent/Teacher Meetings

WORK HISTORY

Senior Coordinator Whizzkids Aug 2006-May 2016

Administrative Assistant Engro Chemicals Ltd Jan 2004-June 2006

Customer Service Representative Shaan Departmental Store Jan 2002-Dec 2004

EDUCATION

Positive Psychology Certificate–The Chapel Hill University–North Carolina (on-line certification)

Bachelor of Commerce - Govt. College of Commerce and Economics Pakistan

Contact this candidate