Customer Service Administrative Assistant

A manjeet Kaur Daleh

Contact me at: 437-***-****

** ********* ***** ********, ******* L6P1B5

***********@*****.***/www.facebook.com/askaman/amanstweet92/linkedin.com/in/amanjeet

-daleh-4bbbba116

Profile

Results focused, client-oriented assistant with extensive experience working in a high-volume, deadline-driven environment. Proven ability to work under pressure and remain focused during constant interruptions. Self-motivated and self-directed, improved the efficiency and accuracy of the working place by restructuring the organizational flow with an excellent communication skills and sensitive in serving the needs of customers and management. Key Accomplishment

Office Organization & Support

Managed stores journal collection; took the initiative to learn about the system used to take inventory back from prospects.

Ensured store equipment ran smoothly and properly and managed the inventories, ordered equipment and supplies.

Ensured the receipt record filing systems were in good order with the utmost confidentiality and highest standards of sensitivity.

Skills

● Google Analytic and Adward certified

● Microsoft Word and Excel

● Adobe photoshop

● HTML,SQL

Communication & Customer Service

● Played a key role in promotion of credit card plans and collected charity for child welfare.

● Consistently dealt with confidential information and services; maintained the highest standard of discretion when handling customer information.

● Effectively handled incoming inquiries from customers at the front desk, and by e-mail and phone; quickly identified and ensured that they were received by the appropriate store associates and management.

Work History

Cashier and courtesy desk at Wal-Mart Canada, Malton, ON Present-2015

Education

Business Marketing Diploma, Humber College, Toronto, ON (20 Dec 2016) Relevant Courses: Marketing(MKTG 111), Fundamentals of Financial accounting(BACC 152), Consumer Services MKTG (150), Retailing MKTG (205), Professional selling (MKTG 204), Marketing communication (MKTG 202), Database management (MKTG 207), Principles of Management (BMGT 152), Marketing Research (MKTG 203), Marketing Planning (MKTG 255), International Marketing (MKTG 251).

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