Customer Service Representative
Resume:
Christina Anderson
**** ******** *****, ********, *******
*.************@*****.***
I am a diversified individual. I am an organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks.
Work Experience:
Office Clerk 2010-Present
B&M Transmission Indianapolis, IN
Monitored multiple databases to keep track of all company inventory.
Opened and assigned new client accounts.
Maintained the front desk and reception area in a neat and organized fashion.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Coordinated approval processes of all accounts payable invoices.
Shipping&Receiving Team Member 2014-Present
Target Greenwood, IN
Provided onsite training.
Produced bills of lading and updated shipment status information.
Oversaw the organizing and product storage in stockroom areas.
Monitored shipments to guarantee on-time delivery.
Resolved problems for customers, warehouses and carriers Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
In-Stocks Team Member 2006-2014
Facilitates monthly and quarterly physical inventory counts, verifying counts are correctly represented for our team, guests, and Target.com.
Facilitate weekly weekly meetings with In-Stocks team in order to prioritize weekly goals in addition to understanding workloads for each team member.
Increased sales by 17% over a two-year period Planogram/ Price Change Team Member
Planogram/Price Change Team Member 2003-2005
Coordinated with team in order to ensure workload was accomplished each week.
Spearheaded large visual merchandise resets, as well as continuing to maintain displays throughout the store.
Assisted in managing the team responsible for daily remerchandising, label changes, and price changes, resulting in a positive YTD increase for overall time efficiency.
Guest Service Team Member 2003-2001
Continuously learned and improved knowledge of products in order to satisfactorily fulfill guests needs, achieving guest recognition on outstanding service.
Interacted with all new team members and trained them on proper procedures regarding store policies.
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