DISTRICT MANAGER
Resume:
WAYNE NARINE
*** ********* ***, *********, ********** 94551
*********@******.***
DISTRICT MANAGER REGIONAL MANAGER DIRECTOR
Area of Focus: Food Service
QUALIFICATIONS PROFILE
Strategic, results-driven, and action-oriented professional with broad-based experience in all managing facets of the food service industry. Expert at consistently delivering excellent operational and financial results. Knowledgeable of Sports and Entertainment; Business Services; and Higher Education. Effective at cultivating positive relationships with individuals of various levels and backgrounds.
AREAS OF EXPERTISE
Business Operations and Development Construction Management Profit and Loss Food and Labor Cost Control Safety and Sanitation
Strategic Planning and Implementation Food Merchandising Customer Service and Relations Staff Supervision and Training
PROFESSIONAL EXPERIENCE
Aramark Corporation
DISTRICT MANAGER – Lifeworks, San Jose; Irvine; and San Diego, CA, USA 2016–Present
- Lead the overall planning and management of 11 locations, 16 managers, and a volume of $15M; and report to the Vice President of Operations (VPO).
- Oversee assigned operations to accomplish financial and operating goals, while providing motivation and leadership to Food Service Directors and general managers (GM’s).
- Cultivate positive customer relationships, along with mutually beneficial business relationships with clients.
- Develop opportunities to initiate new services and products to enhance client retention and sales growth.
- Facilitate the recruitment, training, and succession planning of the overall district.
- Handle the maintenance of effective community and client relations by coordinating with client management.
- Collaborate with staff vice presidents (VPs), regional vice president (RVP), unit directors, and the divisional management.
- Attend to the creation of district forecasts and submission of deviations to the RVP and Divisional Management, along with the initiation and execution of the plan to improve financial productivity and performance.
- Perform client negotiations and the renegotiation of unit contracts.
INTERIM RESIDENT DISTRICT MANAGER (RDM) – University Of Nevada, Las Vegas (UNLV), Las Vegas, NV, USA 2015
- Operated Dining program for 3 months until a permanent RDM was found.
- Contributed to initiating Tapingo mobile ordering program, as well as starting up plans to open a Steak n Shake location, with 1 of only 2 locations in Las Vegas.
GENERAL MANAGER – California State University, East Bay, Hayward, CA, USA 2009–2015
- Administered the planning of food service for the entire campus, including direct reports.
- Managed the development of strategic operation plans in compliance with the client’s objections, mission, and vision, such as sustainable practices, along with the balancing of the operations’ fiscal constraints.
- Fostered safety culture and work environment in order to prevent personnel injury.
- Coordinated with the executive chef in menu planning and development; and guaranteed the fulfillment of requirements on food safety and sanitation levels.
- Rendered keen oversight in the development of operational component forecasts, tracking of expenses, and the management of component’s accounting and budget functions.
- Provided expert supervision to unit personnel on labor management, quality and cost control, merchandising, and production.
- Directed the recruitment, training, and retention of the Front Line Team, while offering community, employee, client, and student advocacy.
- Utilized employee and customer engagement surveys to improve employee engagement and customer service.
- Documented records in adherence to company, accrediting agency, and government standards; and devised the annual marketing plan for account.
- Identified opportunities to launch new products and service in support of client retention and sales growth.
- Won West Region Base Business Growth Award in 2012.
- Acquired selection as the District Labor champion from 2012 to 2015.
- Helped with the design, construction, project management and opening of Einstein’s, Jamba Juice, Pod, Starbucks, and Subway in 2011, along with Pizza Hut Express and Taco Bell in 2013.
MULTI-SITE GENERAL MANAGER – Business Dining, San Jose, San Ramon CA 2007–2009
- Oversaw ten components with a total volume of approximately $7.8M.
- Took charge of the planning and direction of various locations and services in multiple food service operations.
- Fulfilled financial and operating goals, customer needs, and client objectives by managing facilities, vending, event planning, merchandising, and food service.
- Received various awards in 2007, which included:
- Manager of the Year Aramark West Region; and
- Manager of the District Aramark Bay Area
GENERAL MANAGER – AT&T, San Ramon, CA 2006–2007
- Managed all areas of operations in corporate dining operation.
- Drove key efforts in the preparation, operation, and accomplishment of customer requirements, financial goals, and client objectives.
- Attained appointment District Marketing Champion from 2006 to 2007.
- Obtained an award as the Manager of the District Aramark Bay Area in 2005.
GENERAL MANAGER – CarrAmerica Pleasanton, CA 2004–2006
- Led the growth and development of various Chef;s & Managers
- Interfaced with the clients and their employees and customers daily.
Earlier Positions Held:
GENERAL MANAGER – SBC, San Ramon, CA, USA
FOOD SERVICE DIRECTOR – SBC, San Ramon, CA, USA
FOOD SERVICE DIRECTOR – Pacific Bell, San Ramon, CA, USA
DISTRICT MANAGER – Toronto, ON, Canada
EARLIER CAREER
Arby’s (Thickson Road Restaurants), Whitby, ON, Canada
STORE MANAGER
Wendy’s, Burlington, ON, Canada
ASSISTANT MANAGER
EDUCATION
Hospitality Management
Seneca College, North York, Ontario
PROFESSIONAL DEVELOPMENT
Aramark:
Strategic Leadership, Pennsylvania State University
Basic Culinary, Culinary Institute Of America Hyde Park NY
Accelerated Development Program (ADP)
Advanced Leadership Development Program (ALDP)
Pathways to Leadership (PTL)
Targeted Selection Recruiting
Labor Productivity
Strategic Selling
Other Trainings:
National Restaurant Association ServSafe Certification
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