Operations Manager

Michelle Peach

310-***-****, ********@*****.***

linkedin.com/in/michellepeachgf

Operations Manager

CAREER SUMMARY: a highly successful business manager with over ten years of experience in project management, operations, marketing, research, budgets, planning and staffing. Extensive experience managing business relations and special projects at the senior management level; exceptionally detailed, organized and highly accurate business professional with a unique ability to successfully manage multiple administrative projects simultaneously. I am looking for a position with an organization which can use my skills, education and experience to enhance or expand their current business model.

My areas of expertise include:

Vendor Management Marketing Research

Strategic Planning Budget Forecasting

Asset Management Scheduling and Expenses

EXPERIENCE:

Operations Manager 2012-2017 Los Angeles, CA

ECS AV, Inc

Manage day-to-day business operations of a low voltage / home automation / AV company

Oversee, supervise, plan and coordinate logistics for all residential and commercial low voltage projects

Develop new practices and policies to ensure efficiency and effectiveness of business functions

Vendor development and management

Re-organize marketing efforts of growing business including management of website and other social media sites as well as research management

Oversee overall financial management, planning, systems and controls

Manage day to day processing of accounts receivable and payable

Contribute to short and long-term organizational planning and strategy

Serve as primary liaison in addressing legal issues

Global Motivation 2007 – 2012 Los Angeles, CA

Personal / Business Manager

Provide business and personal management to principal motivational speaker and well known author

Travel internationally to coordinate and manage speaking engagements

Manage all motivational speaking presentations

Manage all business and personal correspondence, scheduling and traveling

Estate management including staff, vendors, business, budgets and personal affairs

Operations management

20th Century Fox 2004-2006 Los Angeles, CA

Marketing Research Manager

Oversaw all marketing research efforts for the most successful summer line up 20th Century Fox ever produced which included opening 10 consecutive film titles that each gained over 20 million on their opening weekend.

Developed and managed relationships with filmmakers to help guide them from the test screening and marketing research process, through tracking and opening of their films

Managed relationships with all marketing research partners

Managed and executed marketing research budgets for each film title

Moderated specific focus groups for unique marketing research projects

New vendor development and management

Developed & managed all custom research projects

Managed all marketing test screenings for each film title

MGM Studios 2000-2004 Los Angeles, CA

Marketing Strategy & Research Manager

Developed comprehensive marketing plan for each movie title

Supervised and directed all qualitative and quantitative research studies of the theatrical marketing department from pre-production studies to post-production research previews and testing of creative materials, including development of questionnaires for movie going audience for each movie title.

Managed relationships with all major marketing research vendors

Helped develop, manage and analyze studies with production for pre-green lit titles

Managed extensive movie data research comparison project for comparison tracking of modalities

SalesMountain.com 1999-2000 Los Angeles, CA

Human Resources Manager

Developed and maintained the Human Resources department of pre-IPO Internet company

Responsible for administering all of the Human Resources functions including: recruiting, hiring, training, and development

Implementation of the employee benefits package, company travel, and corporate events

Coordinated and directed the opening and operations of new offices in New York and Europe

EDUCATION:

North Carolina State University, Raleigh, NC

Bachelors of Arts in Psychology, Concentration in Education

1995 Cum Laude Honors Graduate

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