Bill Kalinowski
Somers CT 06071
*******@*****.***
SUMMARY OF QUALIFICATIONS
Effective front line leader with 30 years’ experience resolving customers issues
Articulate, analytical, organized, results-oriented
Efficient project manager with an exemplary record of on-time, on-budget project completion
Quick learner with extensive problem-solving skills
Confined Space Entry trained
EAP Hazardous Waste testing procedures
EXPERIENCE
Aug. 2001 to November 2016 AT&T (now Frontier Communications), Enfield, CT USA
Field Manager, Construction
Directly supervised technical personnel responsible for the installation, repair, splicing, activation, maintenance and removal of SNET copper and broadband network facilities.
Technical direction and 24-hour accountability for emergency service requirements or catastrophic facility failures. Lead responsibility for the emergency Fiber Restoration Crew logistics and assignments, as well as worker and public safety during service restoration covering the State of Connecticut.
Responsible for placement of fiber optic and copper cables and emergency call out for pole restoration.
Manage 20 employees, ensuring appropriate training, safe work environment and required quality controls are completed; maintain associated personnel files and events/findings documentation.
Administrate and coordinate critical infrastructure protection security access for employees working at Bradley International Airport and Building Warden of the Enfield Garage
Supervised several major cable and fiber break restorations
Maintain personnel files and document all events and findings
Achievements:
17 years of perfect attendance
Introduced diversity awareness by coaching and encouraging co-workers to work productively together
Maintained and managed the Enfield garage
Achieved perfect safety record for 15 employees for the years 2007 and 2008.
Methods Consultant.
May 1999 to Aug. 2001 SNET, Hartford, CT
Field Manager, Repair
Directly supervised technical personnel responsible for the installation, repair, splicing, activation, maintenance and removal of SNET copper and broadband network facilities
Provided technical direction and 24-hour accountability for emergency service requirements or catastrophic facility failures
Led Fiber Restoration Crew, responsible for restoring customer outages.
Responsible for placement of fiber optic and copper cables and emergency call-out for pole restoration
Feb. 1991 to May 1999: ATT, Enfield, CT USA
Network Delivery Tech
Maintained knowledge of the entire infrastructure from the central office to the customer premise
Maintained and repaired infrastructure including copper and fiber optic cables
Conducted face-to-face customer relations to resolve customer issues and concerns
Aug. 1984 to Feb. 1991: SNET, Enfield, CT USA
Network Deployment Tech
Spliced copper and fiber optic cables.
Worked in extreme weather and in both overhead and underground (enclosed) locations to install and maintain the telecom system
Climbed telephone poles and operated aerial lift vehicles
Filed appropriate Work Orders and maintained job continuity
SKILLS AND TRAINING
Fiber Optic splicing and trouble shooting
Installation and systems activation used by AT&T
Proficient with Microsoft Office products including Word and Excel
Certified CPR, First Aid, Forklift training, confined space training, Knowledgeable of OSHA requirements for working in confined space, aerial lift vehicles and Federal requirements for CDL lenience holders.