Bill Kalinowski

860-***-****

*** **** ****

Somers CT 06071

acyv5k@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Effective front line leader with 30 years’ experience resolving customers issues

Articulate, analytical, organized, results-oriented

Efficient project manager with an exemplary record of on-time, on-budget project completion

Quick learner with extensive problem-solving skills

Confined Space Entry trained

EAP Hazardous Waste testing procedures

EXPERIENCE

Aug. 2001 to November 2016 AT&T (now Frontier Communications), Enfield, CT USA

Field Manager, Construction

Directly supervised technical personnel responsible for the installation, repair, splicing, activation, maintenance and removal of SNET copper and broadband network facilities.

Technical direction and 24-hour accountability for emergency service requirements or catastrophic facility failures. Lead responsibility for the emergency Fiber Restoration Crew logistics and assignments, as well as worker and public safety during service restoration covering the State of Connecticut.

Responsible for placement of fiber optic and copper cables and emergency call out for pole restoration.

Manage 20 employees, ensuring appropriate training, safe work environment and required quality controls are completed; maintain associated personnel files and events/findings documentation.

Administrate and coordinate critical infrastructure protection security access for employees working at Bradley International Airport and Building Warden of the Enfield Garage

Supervised several major cable and fiber break restorations

Maintain personnel files and document all events and findings

Achievements:

17 years of perfect attendance

Introduced diversity awareness by coaching and encouraging co-workers to work productively together

Maintained and managed the Enfield garage

Achieved perfect safety record for 15 employees for the years 2007 and 2008.

Methods Consultant.

May 1999 to Aug. 2001 SNET, Hartford, CT

Field Manager, Repair

Directly supervised technical personnel responsible for the installation, repair, splicing, activation, maintenance and removal of SNET copper and broadband network facilities

Provided technical direction and 24-hour accountability for emergency service requirements or catastrophic facility failures

Led Fiber Restoration Crew, responsible for restoring customer outages.

Responsible for placement of fiber optic and copper cables and emergency call-out for pole restoration

Feb. 1991 to May 1999: ATT, Enfield, CT USA

Network Delivery Tech

Maintained knowledge of the entire infrastructure from the central office to the customer premise

Maintained and repaired infrastructure including copper and fiber optic cables

Conducted face-to-face customer relations to resolve customer issues and concerns

Aug. 1984 to Feb. 1991: SNET, Enfield, CT USA

Network Deployment Tech

Spliced copper and fiber optic cables.

Worked in extreme weather and in both overhead and underground (enclosed) locations to install and maintain the telecom system

Climbed telephone poles and operated aerial lift vehicles

Filed appropriate Work Orders and maintained job continuity

SKILLS AND TRAINING

Fiber Optic splicing and trouble shooting

Installation and systems activation used by AT&T

Proficient with Microsoft Office products including Word and Excel

Certified CPR, First Aid, Forklift training, confined space training, Knowledgeable of OSHA requirements for working in confined space, aerial lift vehicles and Federal requirements for CDL lenience holders.

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