Customer Service High School

EDUCATION

University of Houston - Downtown

Business Management – In Process

2016

Southeastern Louisiana University

2015

Business Management/Psychology - Transfer

* **** ********** ***pleted

Albany High School

High School Diploma – Graduate (2012)

Distinguished Scholar

AWARDS

Employee of the Month

June 2016 – Walmart

Volunteer of the Year

2014 – YMCA

Distinguished Scholar Scholarship

2012 – Albany HS

CUSTOMER SERVICE EXPERIENCE

Walmart Supercenter

Customer Service Supervisor Trainee/Cashier

Feb. 2016- Dec. 2016

Provide superior customer service in a team-oriented environment

Adhere to Walmart’s policies and procedures in the most ethical conduct

Maintain a balanced cashbox/register

Comply and respect immediate manager in the most humble manner

Cross-sell company merchandise at register while being efficient during transactions

Observe customer service supervisor responsibilities and execute them when necessary

Timewise

Nov. 2015 – Feb. 2016

Cashier

Maintained a balanced cash register each shift

Adhere to immediate management with utmost respect

Kept a positive, friendly attitude with fellow employees

Provided superior customer service to each customer

Always remained punctual and timely

Taco Cabana

July 2015-Nov. 2015

Crew Member

Greeted customers, built rapport with customer when I served them

Team-oriented environment, helped as needed and found ways to be fun and positive

Committed to remembering the menu to help customers make better choices

Maintained a balanced cash register

Cooked and cleaned, when asked

Trained newer crew members as I became more experienced

RELATED EXPERIENCE

YMCA (Hammond, Louisiana)

May 2014-July 2015

Front Desk

Volunteer Position

Signed up members for monthly memberships

Maintained records and called potential members

Secured facilities and supported local events

Coached youth basketball and helped orchestrate adult leagues

NOTABLE

YMCA Volunteer

Active Supporter of the United Way

Active Church Musician – Drummer (10 years)

5 years – Army National Guard

REFERENCES

References available upon request

Contact this candidate