Customer Service Sales Representative

Sylvia Martinez 786-***-**** *********@*******.***

Objectives

Obtain the position in the company using existing skills professionally and whit the ability to learn every day more.

Education

****-*994 T S U. Antonio J de Sucre (Venezuela)

Experience

December -2014- Present – SAMSY CONTRUCTION SERVICE Manager Office

-Work in the administrative department (office)

- Contact the owner and / or companies to create the contract, design and process of the project.

-Supervise the operations and processes with the workers and provide the necessary products to optimize the project in the shortest time and with the highest quality.

-Manage and control costs, project activities and procedures, project logistics, organization, systems and project closure. Look for the best quality materials at the lowest cost by dealing directly with the vendor.

-Make deliveries or pick up product for jobs. Meet the needs of customers, vendors and employees.

-Travel to job sights to inspect workmanship, cleanliness, and professionalism of staff and subcontractors.

February -2013- November – 2014 WILLY JHONS ACCESSORIES Sales Representative- Customer Service

-Perform Inventory – Visit clients in different point of sale in the Miami area and provide the necessary products to optimize the sales of each client.

-Make the restocking product create Invoice – Make study areas to create new costumer

October 2010- January 2013 DI & ES INTERNATIONAL Administrator

-Comply with all the objectives set by the company board being the main objective, maintaining a friendly work environment and using the professional knowledge and skills of each employee to the maximum

-Customer service, following up with accounts and client satisfaction. Bank reconciliation accounts.

_Accounts Receivables. Make billing for costumer (prepaid, weekly, by weekly and monthly): send invoices, _ Analyze accounts

Receivable set up payment arrangements with customers.

_Petty cash custodianships and reconciliation. Bank reconciliation accounts.

_Accounts Payable. Analyze vendor invoices compare rates. Send dispute if comparable are not right.

_Accounts reconciliation for a closing periods and Journal entries to records transactions affecting accounts balances

August 2006 July 2010 USA GOLD INTERNATIONAL Assistant in Accounts Dep/R M A Representative

-Customer service, following up with accounts and client satisfaction.

-Accounts Receivable Accounts Payable. Receiving processing and shipping computer parts

Skills Proficient with Microsoft Office System (including Microsoft Word, Microsoft Excel and Microsoft PowerPoint, Microsoft Outlook)

QuickBooks

Responsible, organized and open to new ideas and strategies

Excellent communication and teamwork skills

Fast response time in difficult situations

Capable of transforming knowledge into final product

Employment References Clara Beltran 786-***-**** - Fadi Bou Assaf 305-***-**** – Additional References upon Request

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