Manager Project

Netra Potter-Marsh

Cell – 832-***-****

E-Mail (*********@*****.***)

EXECUTIVE SUMMARY

A highly successful professional with broad scope of experience and skills including: effective leadership, motivation, management, talent acquisition, diversity and account management. Demonstrated track record and highly recognized for ability to excel professionally. Respected as a motivational leader who drives results. Excellent client relationship skills with proven success influencing within a matrixed environment. Leadership coaching skills and experience.

PROFESSIONAL EXPERIENCE

Korn Ferry International/Futurestep 2005 - Present

Sr. Project Manager(on-site) Otsuka Pharmaceuticals 2012 – 2016

Accountable for strategic and operations management of Project and RPO recruitment solutions. Ensured solution development and continuous improvement over multiple projects. Developed a deep understanding of client’s business and talent needs. Managed contractual service level agreements, delivered metrics reporting, business reviews, scoped and established pricing for new business, hired and managed sizable delivery teams.

P&L responsibility per account, revenue forecasting, managed billing reports, invoicing and client payments. Analyzed data to identify opportunities/trends/issues and resolved. Strong track record of revenue growth through service expansions.

Manage the talent acquisition and sourcing process across the organization to deliver value added services to executive management and key stakeholders that reflects the business objectives of the organization.

Transform and streamline the entire talent acquisition function to maximize recruiter productivity and value

Educated hiring management on recruiting best practices, market data, including execution of recruiting processes and tools

Manage relationships with external recruiting vendors and search agencies negotiating volume contract terms, and tracking contract agreement fulfillment

Conduct performance evaluations of staff, developing performance improvement plans, coaching and mentoring to increase production and capacity levels of existing staff and increase retention.

Act as a strategic talent advisor & consultant to all Client managers and Operational Leaders

Provide in-depth analysis / insight on recruiting trends and strategies within the Pharmaceutical industry’s sector, to assist with workforce planning, forecasting, and budget preparation

Manage HR functions for the corporate team such as Recruiting, Offer Management, Pre-hire employment, Onboarding, Employee Orientation, Manager orientation etc., for a team of 10-15 Recruiters with a workload of approximately 30-40 sales requisitions per recruiter during expansion for new drug roll-out and sourcing supportive staff.

Effectively generate applicant tracking reports and metrics utilizing various software including ICIMS, E-Recruit, Workday, while developing candidate pipelines for future openings.

Project Manager/Implementation Leader 2005 – 2011

100% travel covering North America to conduct diagnostics on new clients for their HR functions, procedures and processes. Recommendations were made to leadership on a plan of action to lay out the strategy and build the appropriate team to support the client.

BestStaff/DiverseStaff Services 2003 – 2005

National Account Manager

Responsible for start-up and implementation of a major client in 5 states, involving numerous client visits and meetings.

Established office space, hired and screened all satellite office staff, negotiated contracts with all third-party vendors.

While traveling nearly 100% of the time, I also maintained a local service center that was responsible for accounting and payroll procedures along with recruiting for the various states.

Pro Staff Personnel Services 1992 – 2001

Field Development Director Western Region

New branch start-up. Developed and implemented short and long term organizational operational plans and strategies consistent with company goals and objectives. Primary focus on training, coaching and performance management of operations staff. Responsible for national software and business process training initiative of field operations and sales staff in 28 branches across the Western region.

Talent Tree Staffing Services 1986 – 1992

Extension Service and Branch Manager

Responsible for the overall management of an on-site facility, which included the staffing operations for Houston, Austin, San Antonio and Dallas.

Skills/Development

Lominger – Behavioral Interviewing

Learning Agility

Numerous Human Resources, management, training/development and team building courses and seminars.

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