Sales Massage Therapist

Mary C. East

*** ********* *****, ****** ** *****

Home: 703-***-**** - Cell: 703-***-**** - ******@*******.***

Summary

Experience, maturity and strong work ethic are what I can offer potential employers. I have had a variety of positions both as a paid employee and volunteer positions while being a stay at home mother. I am in a career transition at present and would enjoy the challenge of learning and implementing a series of new skill sets as well as creating a team work environment with my co-workers.

Highlights

Self-motivated attitude.

Analytical thinking.

Managerial skills in recognizing employee talents and utilizing those talents in the most productive manner.

Keen understanding of time management and prioritization of tasks.

Quick, effective and creative, problem solving skills.

Mature approach towards resolving customer disputes and grievances.

Experienced sales both in wholesale and retail.

Understanding of Microsoft Office products and Outlook Express.

Experience

Massage Therapy Program Director

Medical Massage Therapist

September 2013 to Current

Massage Therapy @ Umai Health Center - Vienna, VA

Started the massage therapy program at Umai Health Center.

Increase revenue from zero% to $56,000 yearly with only one massage therapist.

Increased client list from 0 to 160 with the majority of those clients being repeat customers after their initial visit.

Competed in a saturated market for massage therapy services including national brands such as Massage Envy and Elements Massage and maintained hourly rates that are double to those of the national chains.

Maintained high level of professional bi-weekly and monthly clients for extended time frames.

Designed and implemented marketing strategies for niche markets in Alzheimer’s, Fibromyalgia and Stroke recovery clientele.

Controlled all aspects of the Massage Therapy Department of Umai Health Center including client contact and record keeping though SOAP notes and intake interviews.

Maintained an ongoing approach to learning and education to techniques and medical advances of musculo-skeletal diseases and dysfunction.

Retail Store Manager

March 2012 to February 2013

Capital Teas, Inc. - Bethesda, MD

Incorporated marketing, sales and tea experience into the retail market. This included local promotions and outreach programs to local businesses and retail customers. Highlights include:

Increased sales during the months of October, November and December of 2013 growth from previous year by 22% with our store leading all other retail stores buy a margin of 2-1.

Identified local clubs and organizations for marketing efforts to be directed to and brought in retail clients through these marketing efforts.

Wrote training manual for new hires to produce the most information on the product and best sales techniques.

Trained new employees in sales and marketing of products to produce maximum per sale revenue

Designed “Tea Tasting” events for the general public to introduce products and generate additional after hour sales.

Mary C East

******@*******.***

H. 703-***-**** C. 703-***-****

Owner

April 2008 to October 2012

MadHatter’s Tea, LLC - Vienna, VA

MadHatter’s Tea, LLC was a wholesale loose leaf tea buiness that catered to upscale restuarants, spas and chiropractic offices in the Northern Virginia area. Madhatter’s was the only locally owened wholesale loose leaf tea distributor in the area. By close of business, restaurant clients and spas represented 95% of gross sales totalling $68,000 anually. While the business was growing, further capital was needed to develop into the next phase of advancement which was not available at the time.

Care Taker for my Family

March 1996 to March 2008

Stay at Home Mom

During the time when my children were young, I was a stay at home mom and school volunteer. My activities during those

years' consisted of the following:

Program Leader for GRACE art in the schools for Wolftrap Elementary.

This position consisted of monthly volunteer art programs for the each classroom for the entire school. The program leader was responsible for designing art projects for grades K-6, instructing volunteers on implementing the art projects in the classrooms and coordinating volunteers with teacher schedules for art presentations in class as well as procuring materials for all classes.

Cub Scouts of America:

Join Scouting Chairperson

Pack Charter Chairperson

Den Leader

Education

Certificate of Completion for Massage Therapy 2014

Northern Virginia Community College - Woodbridge, VA, USA

Graduated Magna Cum Laude

Bachelor of Arts: Marketing, 1997

Marymount University - Arlington, VA, USA

Graduated Cum Laude.

Mary C East

******@*******.***

H. 703-***-**** C. 703-***-****

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