Customer Service Microsoft Office

Jeffery Knopps

Entry Level Business Management

Ringgold, GA

*********@*****.*** - 423-***-****

An aspiring detailed oriented professional seeking a career change using my Bachelor of Science Degree in Business. An analytical professional with a work ethic characterized by self-motivation, integrity, accountability and commitment to obtaining the company and client needs. A seasoned Veteran willing to take on new challenges and opportunities.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Team Member

Volkswagen Group of America - Chattanooga, TN - April 2012 to Present Team player in assembling the VW Passat on a production line. Experience working in Logistics providing parts for assembly lines. Provide time and task management in order to meet production schedules. Provided Just in Time (JIT) service to the production lines. Performed various assembly tasks to the car including installation of windows, flooring, brake lines and seat belts.

Production Team Member

Aerotek - Chattanooga, TN - July 2011 to April 2012 Responsibilities

2012 Car of the Year. Performed various assembly tasks including seat belt installation, window installation, brake lines, and flooring installation. Provide feedback to supervisor about the quality of the parts installed on the car. Team player with various production skills used on the VW Passat. Accomplishments

Team member for the 2012 Volkswagen Passat which won the 2012 Car of the Year. Produced on a daily average 320 cars all while working with standardized work within every pitch. Skills Used

Installed front and rear glass as well as side glass. Installed rear seat belts with torque guns. Installed brake lines as well as floor damping all with standardized work. Dispatcher

Sunrise Express Inc - Hollywood, AL - February 2007 to April 2010 Negotiated contract terms with company representatives for loads. Negotiated price and fuel surcharge for the 15 to 20 trucks. Read all contracts to make sure everything was correct and understood.

• Researched, secured, and dispatched 15 to 20 trucks for country-wide loads. Searched internet load boards for loads for the available drivers out in the country.

• Communicated the load information, location, and schedule to the appropriate driver.

• Provided good customer service to both the driver and the customers. Inbound Receiver

Target Distribution - Madison, AL - April 2001 to February 2007 Processed incoming freight for distribution to appropriate storage areas, including unloading, scanning, sorting of freight for storage, labeling of freight correctly, and utilizing forklift to move freight within warehouse.

• Managed all paperwork, including invoices and reports. EDUCATION

Bachelor of Science in Acquisitions and Contracts Management Athens State University - Athens, AL

May 2015

Associate of Science in Office Administration and Medical Northeast Alabama Community College - Rainsville, AL May 2011

Naval School of Health Sciences - San Diego, CA

1988

SKILLS

• Negotiation skills and Team player • Analytical skills • Effective communications-Interpersonal skills • Project management skills-Detail oriented • Supply logistics experience-Contract settlement COMPUTER SKILLS Microsoft Office Suite: MS Word, Access, Power Point, Excel and Outlook. Calculator skills and Data Entry skills

LINKS

https://www.linkedin.com/home?trk=nav_responsive_tab_home MILITARY SERVICE

Service Country: US

Branch: United States Navy

Rank: E-3

June 1988 to August 1992

I served during the first Gulf War. I was a Hospital Corpsman/Physical Therapy Assistant. AWARDS

Honorable Discharge

August 1992

Honorable Discharge from the United States Navy in August of 1992

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