Customer Service Data Entry

Toquita Brown

**** ***** ***., ****** ****, MO **130

Mobile 816-***-**** **********@*****.***

Objective

Skills

Profile

To obtain a Clerical/Customer Service position where I can use my clerical abilities and further advance my office skills in contributing to the overall success of my employer.

15+ Years Clerical/Customer Service Experience in Office, Church, Business, Retail, Warehouse, and

Hospital Settings

Strong People Skills with Emphasis on Problem Resolution and Keeping Satisfied Customers and Church Members

Computer Literate – Microsoft Office, Windows, Internet, Data Entry

Very Stable Work History with Strong Work-Related References

Possess Driver’s License and Reliable Transportation Experience 01/2012-07/2016 Malace HR Kansas City, KS Office Clerk – Data entry clerical position, processing inbound orders for General Motors. Enter accurate counts for General Motors parts on a spread sheet. Create word documents; excel graphs and utilizing the system to access part information. Receive expedite shipments from FedEx, UPS and out of state companies.

10/1996–03/2009 Park Avenue Baptist Church Kansas City, MO Administrative Assistant – Began as Church Clerk and promoted to Administrative Assistant. Duties included: data entry of tithes and offerings; typing and mailing letters; mail distribution; requisitions; producing church programs, bulletins, and booklets; office supply inventory and ordering; and errands for pastor and church members. 09/1989–01/1996 Kelly Services Kansas City, MO

Received long-term assignments:

Gift Shop Clerk – Children’s Mercy Hospital – Ran cash register; priced items; restocked; shop displays; closed out register and prepared for bank deposit. Awarded employee of the month. File Clerk – Children’s Mercy Hospital – Alpha-Numeric filing. Office Clerk – Western Auto – Data entry.

Customer Service Representative – Disney Corporation – Took national and international phone orders.

Education 1989 Graduate Paseo High School Kansas City, MO

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