account officer
Resume:
AMY VILLAREAL DIONISIO
A #** Luwasan Catmon, Sta. Maria, Bulacan, Philippines
M +639-1656-3683-3/ +639-2555-3583-7
E acystf@r.postjobfree.com
CORE COMPETENCIES
Customer Service Result-oriented
Internet Savvy Team work
Detailed and Organized Operations Management
EMPLOYMENT HISTORY
Food Attendant
Hey Brew Food House (Pasta and Burgers Food House)
Caypombo, Sta. Maria, Bulacan, Philippines
December 2016-Present
Key Tasks:
Check with the customers to ensure if they enjoying their meals and take actions
to correct any problems.
Process bills or payments.
Write patrons food orders slips, memorize orders or enter orders into computers
for transmittal to kitchen staff.
Prepare checks that itemize and total meal costs and sales taxes.
Take orders from patrons for food or beverages.
Serve food or beverages to patrons a nd prepare serve specialty dishes at tables as
required.
Clean tables or counters after patrons have finished dining.
Account Officer
Tulay sa Pag-unlad, Inc. (TSPI - Micro Finance/Micro-Insurance Company)
Marilao, Bulacan, Philippines
April 2012-November 2016
Key Tasks:
Take care of a particular firm or companys finances.
Formulate and implement the organizations financial plans and keep up-to-date
account records.
Responsible for ensuring timely payment of loans, grants and bills.
Sales Representative
AAE Trading Enterprise (Beds and Grills Company)
Sampaloc Manila, Philippines
June 2009- May 2012
Key Tasks:
Primarily responsible for establishing and maintaining relationships with
customers.
Corresponding with customers via telephone, email or other means to take
orders, solicit opinions, provide information about new products and services,
keep records or complete progress reports.
Keep abreast of new developments in the field in order to provide competitive
information to customers.
Branch Manager
St. Peter Life Plan, Inc. (Insurance Company)
Sta. Maria, Bulacan, Philippines
April 2005 January 2008
Key Tasks:
Ultimately responsible for all of the operations of a specific office.
Managing staff members in addressing customer claims and enrolling new
customers by setting target metrics, giving performance evaluations, and
providing staff members with training opportunities and guidance.
Deals with any escalated customer service issues that may arise.
Performs several human resource functions such as screening applicants and
hiring new team members.
Sales Representative
Maui and Son Corporation, SM Supermall
Fairview, Quezon City, Philippines
May 2000 July 2001
Key Tasks:
Ensuring high levels of customer satisfaction through excellent sales service.
Assessing customersneeds and providing assistance and information on product
features.
Welcoming customers to the store and answering their queries.
Quality Control/Supervisor
Yarn Master Corporation
Sta. Maria, Bulacan, Philippines
January 1998 April 2000
Key Tasks:
Ensuring that all quality procedures are followed throughout the production
process
Continuously checks the quality of the fibers and yarn.
Managing other workers in the spinning mill.
Producing reports.
EDUCATIONAL ATTAINMENT
Philippine College of Arts and Technology (PCAT)
Associate in Computer Science
(1997-1999)
Sacred Heart Academy
1995-1996
Sta. Maria Central Elementary School
1991-1992
TRAININGS/SEMINARS ATTENDED
Marketing Strategy Seminar, May 2008
St. Peter Life Plan, Inc.
Sales Improvement Skills, June 2010
AAE Trading Enterprise
Marketing Techniques, November 2014
Tulay sa Pag-unlad, Inc. (TSPI)
Marketing Strategy, January 2014
Lafarge Housing Finance
PERSONAL DATA
Birthday : 20, May 1979
Birth Place : Angat, Bulacan, Philippines
Height : 5'3
Weight : 52 kls.
Religion : Born-Again Christian
Civil Status : Single
CHARACTER REFERENCES
Rev. Lauro Mien, Sr.
Head Pastor Jesus Christ The Risen Lord Worship and Mission Church, Inc.
Mr. Michael Santos
Area Manager St. Peter Life Plan, Inc.
Ms. Cheryl Solangon
Administrative Assistant Hidromac Philippines, Inc.
Ms. Cecil Platilla, CPA
Proprietor Heybrew Food House
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