Customer Service Sales

Location:

South Africa

Salary:

15 000

Posted:

February 12, 2017

Contact this candidate

Resume:

COVER LETTER: Anel Goeieman

Dear Employer,

I am someone who believes in making a difference and not just earning a pay check.

I am contacting you regarding the recent available Vacancy in your company. Right now I have the energy, motivation and desire to take the next step in my career. This is why I am applying to a company like yours which I believe cares about its employees, has a supportive environment that values hard work, and also offers a competitive wage structure.

I have a proven track record of success in sales .On top of this I possess strong empathy for my customer’s needs and have a tremendous work ethic. Moreover, I also possess experience of key skills such as contacting customers, Up-selling, cold calling, reviewing sales performance and making accurate, rapid cost calculations. All of these factors combined convinces me that I can make a valuable contribution to your company.

My areas of expertise include but are not limited to;

Building strong relationships with new customers and strengthening ones with existing ones.

Maintaining a high level of customer service to new and existing clients.

Please find my CV attached for your consideration, and do not hesitate to contact me if you need to call me in for an interview.

Yours sincerely,

Anel

Name: Anel Bridget Goeieman

ID Number: 871**********

Gender : Female

Address : No 7 Geranium mansions, Cnr Geranium and Garden street

Rosettenville, 2019

Tel : 082-****-***

Email: ****.********@*****.***

License : learners in process of getting license

Highest level of education: Matric

Ignition Marketing - Internal Sales Administrator and Receptionist

01 September 2015 – Current

Internal Sales duties

Assisting Clients over the phone and via email

Send client options to choose from based on their budget and event

Providing Quotes to potential clients interested in our products

Invoicing and placing orders with suppliers

Generate and develop new customer accounts by cold calling

Finding leads and following up on these leads

Daily follow ups on quotes and prospects

Manage existing clients

Dealing directly with suppliers negotiating prices

Meeting monthly sales target

Handling customers complaints

Developing strong and lasting relationships by networking and attending to request ASAP

Communicating progress of orders to customers

Assisting External sales by placing orders and creating quotes on their behalf

Help with collation on urgent orders

Face to face interactions with prospect clients

Receptionist

I welcome clients.

I deliver friendly and efficient customer service.

Book Boardrooms for meetings

Report any maintenance issues to line manager.

Answering, Screening and Forwarding calls - Managing of the switchboard.

Assist customers with enquiries.

Co-ordinate deliveries.

Sorting and Distributing post

KMQ Promotion CC –Customer Account Manager

3 June 2008 – 31 August 2015

INTERNAL SALES

Assisting clients over phone and email

Confirming with client on code, colour and qty’s if they do not supply it on order

Invoicing and quoting on Letsap

Following up on quotes

Following up on payments once order has been placed

Making sure the order gets packed and is ready in dispatch before client can collect

Assuring order is correct as per clients original order

Advising client if order is ready

Manage existing clients and following up on clients who hasn’t purchased from us in a while

CUSTOMER SERVICE

Assisting client on showroom

Showing stock and advice on prices and stock availability

Suggesting on what items to get and offering in-house branding

Quote client if they request any quote

Invoice client if they taking samples or a quick order

Make sure client details are correct on system

INHOUSE PRINTING

Quoting clients on Branding

Finding out if we can meet Clients deadline from the printing department

Once printing order has been received, I have to get payment

Once payment has been received I have to send Arts Department a template

On template I have to advise on color, quantity, item code and clients contact details

Once artwork is approved I need to make sure clients stock gets to printing department

Have to do follow up and once order is finish I advise client so they can collect

TWG Dibanisa- Sales Consultant

1 January 2007- 1 May 2008

In + Outbound calling

Cold calling for new Clients

Taking orders from clients

Create Quotations

Do follow-ups on Orders and Quotes

Customer Service

Filing

Typing

Operating Switchboard

Email documents from and to customers

Anel Cover Letter

Dear Employer

As you can see from my attached CV, I've been successful at KMQ Promotions and I'm now looking to build these achievements in different direction. I am very confident that I possess the attributes you are looking for and my experience in sales for 7 year would prove invaluable to your company.

I would very much welcome the opportunity to meet you and discuss my application further.

Yours sincerely Anel

Reference letter and contacts

Forwarded message

From: Candice Camacho <*******@***.**.**>

Date: Fri, Aug 28, 2015 at 11:54 AM

Subject:

To: Anel Goeieman <****@***.**.**>, Anel <****.********@*****.***>

Dearest Anel

I just want to say that it has been a real pleasure watching you grow over the past 7 years

You are such a hard worker and your new employer is so lucky to have you

Thank you for always working so hard and going the extra mile no matter what