Harsh IT QA Analyst (7+ Years of Experience)

Harsh M. Bhatt E-Mail: **************@*****.***

QA Analyst Mobile # +1-732-***-****

BRIEFING

In the span of 7 years of QA career, gathered extensive knowledge of Quality Assurance standards, methodologies, and strategies with experience in Software Development Life Cycle (SDLC) and Product Lifecycle Management (PLM) as involved in all phases from information gathering stage to maintenance stage of the project.

Expertise in testing Client-server applications as well as multi-tier Web-based applications.

Experience with creating test plans, writing and executing test cases, manual testing, and automated test execution.

Experience developing, documenting and executing test cases manually and with automation using HP UFT and Tricentis Tosca Testsuite to ensure proper business compliance after working closely with Users, Business Analysts, Project Managers, and Developers to understand requirements, business processes for testing and attended regular walkthroughs.

Proficient in writing test cases, test scripts and creating a scenario in HP ALM.

Proficient use of the Team Foundation Server to manage the software testing process especially bugs.

Involved in creating a new environment and customizing the existing application QA framework to introduce Automation for the team to support Business Process Testing (BPT).

Extensive experience in writing SQL Queries for Database Testing with Databases such as MS SQL Server & MySQL.

Experience in providing consultation and impact evaluation for testing executioners and manage assets using an expert in the different types of testing – Smoke, Acceptance-UAT, Sanity, Functional, Negative, Integration, Regression, End to End, GUI Test etc.

Certified in Web Service Test Automation by Tricentis GmbH in August 2016.

Trained as Tricentis Certified Professional in Tricentis Tosca in June 2016 and as Tricentis Certified Specialist in Cross Browser Test Automation in August 2016 also have used the same knowledge in the professional environment.

Undergone professional training from Astir IT Solutions, NJ USA for Quality Testing & Assurance in Information Technology and handling efficiently HP UFT 12.02 from Oct-14 to Jan-15.

Took additional training from Think Tree Technologies, NJ USA for Business Analyst in Information Technology from Apr-15 to May-15.

Professionally used RAMCO ERP, TALLY ERP, EMPIRE ERP, ElegantJ Business Intelligence Tools & MIS and Microsoft OFFICE 2013.

Initiated training in mainframe project applications like Roscoe v6.0 and BlueZone ISPF TSO to support card production train.

Strong team player with analytical & problem-solving skills and value-added ability to master technology very quickly.

Excellent verbal and written communication skills and knowledge of good documentation practices which proven to coordinate with team to get efficient results and also capable of adapting and learning new tools, techniques, and approaches with self-motivation and flexibility to work effectively in a fast-paced and rapidly changing environment.

DBMS

MS SQL, MySQL, MS Access

QUALITY ASSURANCE TOOLS

Tricentis Tosca, HP UFT / QTP, Attachmate Extra! X-treme, BlueZone ISPF/TSO, SauceLabs

PROJECT MANAGEMENT TOOLS

HP QC / ALM, JIRA, CA Agile Central Rally, MS Visual Studio TFS, iRise, MS Office

LANGUAGES

VB Script, Shell Scripting

PLATFORM

Windows XP, 7, 8, 10, Linux / Unix, Mac iOS

PROFESSIONAL SUMMARY

Vantiv, Inc. Jun-15 to Dec-16

IT System QA Analyst

Role

Vantiv, Inc. (NYSE: VNTV) provides payment and technology services to merchants and financial institutions in the U.S. and processes more than 20.1 billion payment transactions and approximately $726 billion in volume annually.

Participated in FI-Value Added Services unit and concerned projects mainly aimed at payment processing solutions for the end credit card users and customer service technological solutions for respective credit unions and financial institutions. Where in pioneered the basic framework of automation and at later stage steered to the goal of achieving needed automation level in required time.

Involved in the testing of project critical functionality releases like cardholder registration, credit card activation, maximum payment limit, transaction status, credit card shopping rewards and redemption, automated daily bulk payment validation and processing, payment processing rules implementation, payment reversal & status, scheduled recurring autopay, scheduled one time payment, minimum payment due, payment history and transaction logs, customer servicing rules, client training and knowledge base management and customized branded site development with SSO functionality related to products for numerous credit unions (CUs) and financial institutes (FIs).

Responsibilities

Reviewed Business Requirement documents (BRD) and Software Requirement specification (SRS) in the forms of feature lists, user stories, iterations / revisions and task lists from Agile RallyDev Rally to Work in the Agile development environment with frequently changing requirements & features set for final goal of preparing and executing effective requirements traceability matrices and test plans.

Participated in meetings with Business Analysts to discuss requirements for a better understanding of the business functionality while writing test scripts and then also in weekly agile meeting & walk through with the QA managers, developers and SQA engineers to understand needs, preferences, workflows, defect priorities, and schedules and to execute test strategies.

Tested and reviewed web-based credit card holder facing complete card management application and customer account manager facing complete account management application.

Developed Test cases, Test procedures and test scripts to receive appropriate Test results for both Manual and Automated testing based on functional specifications and design documents shared on Microsoft SharePoint for payment processing applications.

Involved in the identification, analysis and documentation of test cases and software defects for multi-component systems, also involved in detailed documentation of test results together with the development of automated regression test framework to automate the test scripts for the System integration, Functional, GUI, Data Driven (both positive and negative Testing) and Regression testing using HP Unified Functional Testing (UFT) and Tricentis Tosca.

Extracted and verified test data and QA testing outcomes over IBM TN3270 / TN3270E Mainframe Terminal by connecting through Attachmate Extra! X-treme i.e. Windows-based terminal emulator.

Inducted in the 2nd project where initiated training to create, store, & delete datasets, and also submit and examine jobs with Time Sharing Option (TSO) and Interactive System Productivity Facility (ISPF) software environments over mainframe.

Used very limited shell scripting to generate consolidated payment file for backend processing tests by customizing existing scripts.

Performed SQL Server’s data validation and executed Back-End testing using SQL Queries to verify the data flow from the database.

Conducted the Smoke Testing at the stage of product release and asserted fidelity of many High-Level functionalities of an application.

Added various Check Points by customizing VB Script using the HP UFT and later on with configurations in Tricentis Tosca.

Tested customized websites for their cross-browser and platform compatibility, color palette perfection, CSS specifications, content proofing and mobile platform feasibility using various browser-based plug-ins and emulators.

Found & Assigned related bugs to developers, once bug fixed for testing, verified and updated Team Foundation Server (TFS) and HP Application Lifecycle Management (ALM) ticket with all details.

Environments

Tricentis Tosca Testsuite 9.1, HP Unified Functional Testing (UFT) 12.04 (Earlier known as QTP), Microsoft Visual Studio (VS) 2013, Microsoft SQL Server (SQL) 2014, CA Agile Central Rally, HP Application Lifecycle Management (ALM) 11.52, Microsoft Team Foundation Server (TFS) 2013, Attachmate Extra X-treme 9, Microsoft SharePoint Online, SnagIt, Microsoft Office ProPlus 2013

SoftTech Technology Solutions, LLC Oct-14 to Jun-15

QA Specialist

Role

SoftTech offered value to all sizes of businesses with talented professionals and brilliant solutions. Worked on enhancement update for their internal customized support software having aspects like client management, accounting, compliances & regulations, training & education to link operators, trainers, trainees, clientele etc.

Responsibilities

Reviewed business requirements & SBEs in iRise and prepared test plan in alignment with project timeline & mission requirements.

Maintained QA-Developer symmetry by continuously updating cloud-hosted Microsoft Team Foundation Server (MS TFS) for tests, bug tickets, and QAT statuses.

Involved in the identification, analysis, and documentation of test cases and software defects logging for multi-component systems in HP ALM / Quality Center management tool and Microsoft Team Foundation Server, also involved in detailed documentation of test results.

Prepared test data with Microsoft SQL queries for positive and negative testing used in data driven test.

Developed automated regression test framework with Behavior Driven Development (BDD) and Test Driven Development (TDD) approaches in Tricentis Tosca.

Worked closely at every stage of application test lifecycle with the QA managers, developers, and SQA engineers to understand needs, preferences, workflows, priorities, and schedules and to execute test strategies.

Performed exploratory QA testing (QAT), integration and regression testing and User Acceptance Testing (UAT) activities for new releases, and End-to-End testing on different platforms like Win XP with web browsers IE, AOL & Netscape with Tricentis Tosca.

Performed functional and regression testing using Tricentis Tosca and involved in verification and validation process.

Tracked the defects and reported them using HP ALM / Quality Center tool.

Environments

HP QC / ALM, Tricentis Tosca Testsuite 8.4, iRise 9.1, Microsoft Team Foundation Server 2013 & Online

Sutex Bank May-11 to Sep-14

Sr. QA Analyst

Role

Worked as Application Test Analyst at Sutex Bank for testing application developed for various mortgage products offered by Sutex Bank. The application was the enhancement of the one already existing and provided Sutex Bank customers and employees to accept the mortgage applications, apply for a loan, process the loans etc. The customers can also login to their accounts via the Internet to check the balance, make the payment or refinance the loan.

Responsibilities

Reviewed CA Agile Central Rally for knowing business and software requirements, enhancement features and functional user stories to plan QAT accordingly.

Took active part in full Software Development Life Cycle (SDLC) & Product Lifecycle Management (PLM) stages including analysis, design, and review of business and software requirement specifications; development, testing as per the Rational Unified Process’s (RUP) iterative software development process and Agile software development methodology

Created project based automation frameworks using VB Scripting in HP QTP / UFT to reduce effort, shorten product delivery time and ensure adequate coverage for the regression testing.

Performed SQL Server’s data validation and database query to find the appropriate test data to reduce iterations per criterion.

Documented Manual Test cases, Test procedures and Test results for each given user story in HP QC / ALM.

Extensive web hosted cross browser testing & black box testing for certain manually defined and minor scenarios.

Performed GUI testing, integration, functional, data-driven and regression testing using automated test scripts using HP QTP / UFT with Behavior Driven Development (BDD) and Test Driven Development (TDD) approaches.

Conducted the user acceptance testing (UAT), release smoke testing to check the high-level functionality of an application.

Added various Check Points and finalized parameters that inserted different data into each iteration of a test run using parameterize test in HP QTP / UFT

Found bugs and updated JIRA with all bug details and then assigned them to developers and once bugs got fixed, performed testing, verification, and updating of relevant JIRA ticket with required details.

Planned and executed backend testing using SQL Queries to verify the data flow from the database.

Performed cross browser testing of web applications across multiple browsers through SauceLabs

Participated in daily focused stand-ups and weekly scrum meetings to finalize user story priorities to work on and later update the status in CA Agile Central Rally and also in the walkthrough meetings to discuss defects and updated codes and enhancements to retest and update the same in JIRA and HP QC / ALM.

Environments

JIRA, XML, HP QC/ ALM, HP Quick Test Professional 11.0, MS SQL Server, SauceLabs, CA Agile Central Rally

ITXGEN Jan-10 to Apr-11

QA In-Charge

Role

Functional tested specialized financial management information system and operating internet applications custom created for various local financial institutions, brokerage firms, and small cooperative & private banks by the itxgen. These applications dealt in derivative market, share market, bonds, mortgages, loans, securities, etc. This application is used to give the complete information about the major stock brokers and share market company profile reports, online transactions corporate and industry data, employees’ profile sharing investment plan, loan application/loan agreement, mortgage processing, and employee personal information etc. Major task handled was the Accounts Opening application is designed to capture client information whenever a new account is opened. The financial consultant must complete a new account form to collect information that is used to establish the account on the Client Information System (CIS), determine the client’s investment experience and objectives, and satisfy regulatory requirements. Involving modules like new account, client search, print forms, change account number, save account, delete a client and client Links

Responsibilities

Attended requirements and design meetings, review, and analysis of requirements and designs with iRise for Specifications by Examples (SBEs) in context with Earned Discount, Account Opening & CIS to retain client’s recurring business.

Actively participated in creating requirements traceability matrices, and test plans with the use of HP QC / ALM.

Developed test cases and test scripts for both Manual and Automated testing based on functional specifications and design documents.

Improved the flexibility of the tests by parameterizing the entire test, inserted checkpoints, and used watchlists to monitor variables in the Test Script.

Performed integration testing between the cross-functional modules and Cross-Platform Browser Testing with SauceLabs

Performed system, integration, functional, and regression testing of new/revised applications using HP QTP 8.2.

Provided back end testing for database auditing and data validation using SQL scripts.

Used HP Quality Center to house all test documentation & reports and track all issues & defects and their statuses.

Provided clear concise feedback to the development team on recurring errors both on an individual and team basis.

Worked closely with users and program developers to ensure that the application development met the user expectations. Partially involved in performing User Acceptance Testing (UAT).

Actively participated in enhancement meetings focused on making the product more effective and testing & timely delivery of the product in real time scenario.

Environments

HP QTP 8.2, HP Quality Center 8.2, Windows XP/7, MS SQL, iRise, Caliber (Req. repository), SauceLabs.

WebMaster Technologies Jun-09 to Dec-09

QA Analyst

Role

WebMaster Technologies was involving in providing software and web based application solutions for their customers in private finance, securities market brokerage, and insurance industry. This project involved testing of a Web-based intranet application for employees within the insurance company. The employees can access complete customer account information, process insurance claims and authorize claims of the customers.

Responsibilities

Developed data-driven script in HP QTP / UFT to test the same functionality with multiple sets of data.

Review web based (e-Claims) application and identify critical functionalities.

Participated in meetings with Business Analysts to discuss requirements for a better understanding of the business functionality while writing test scripts.

Ensured web apps work as designed visually by conducting cross browser testing and cross-platform testing with SauceLabs.

Created and executed test cases manually as well as verified the actual results based on expected results.

Developed many reusable functions using VB Script and HP QTP / UFT for project based iterative testing of prime functions.

Performed Functional Testing, Regression Testing, iterative testing, release smoke testing and End to End Testing.

Ran queries for detailed customer data on MySQL and for basic project data on MS Access to apply in appropriate parameters to achieve definitive results with minimum efforts.

Created test cases from release notes, executing test cases, analyzed test results, identified issues, defects & bugs and reported it to and worked with the developers and project manager and finally retested through JIRA and HP QC / ALM.

Work in the Agile development environment with frequently changing requirements and features set maintained in RallyDev Rally.

Effectively implemented QA methodologies, strategies, and plans in all stages of software development and testing lifecycle.

Created project tree & testing structure for manual testing with analysis & reporting and register automated testing trail with HP QC.

Environments

HP QC /ALM, JIRA, MySQL, HP QuickTest Professional 10.0, RallyDev Rally, SauceLabs, MS office 2007.

EDUCATION

Post Graduate Diploma in Management (PGDM) in Finance Jun 2010

All India Management Association, India

Corporate MBA in Finance May 2009

Suryadatta Institute of Management & Mass Communication, India

Bachelors of Business Administration in Finance & Accounts Apr 2007

Gujarat University, India

CERTIFICATIONS

Tricentis Certified Specialist in Cross Browser Test Automation 9.0 Aug 2016

Tricentis GmbH

Certificate in Web Service Test Automation 9.0 Aug 2016

Tricentis GmbH

Tricentis Certified Professional Jun 2016

Tricentis GmbH

Developing Applications with MySQL & PHP Dec 2014

National Institute of Information Technology (NIIT), India

Certificate in Web Component Development Using Java Technologies Oct 2014

National Institute of Information Technology (NIIT), India

Certificate in Web Component Development Using Java Technologies Oct 2014

Oracle Workforce Development Program

Object Oriented Programming in C++ Feb 2014

National Institute of Information Technology (NIIT), India

Programming in C Oct 2013

National Institute of Information Technology (NIIT), India

Trained to Understanding Information Technology in The Corporate Environment Oct 2012

The Institute of Company Secretaries of India and Sify Software Limited, India

Professional Certificate in Financial Management Aug 2009

All India Management Association, India

Advanced Certificate in Management Sep 2008

All India Management Association, India

National Certification in Financial Markets Sep 2008

National Stock Exchange of India, India

Certificate in Management May 2008

All India Management Association, India

*Green Card Holder and Dallas, TX resident.

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