Service Assistant

PATRICIA L. BROOKS

*** ******* ******, ***. #*** (203) 691 - 7294

New Haven, CT 06511 ********@******************.***

HIGHLIGHTS

Doctorate of Education (Ed.D.), Concordia University

Master of Arts, Human Services

Bachelor of Arts, Social Science, (4.0 GPA)

Certified Drug and Alcohol Recovery Counselor

EMPLOYMENT EXPERIENCE

Quinnipiac University, New Haven, CT 2012 resent

Poll Interviewer

Conduct public opinion telephone surveys on various issues in the news (i.e., political races, public

policy).

No Closed Doors, New Haven, CT 2011

Service Provider

Collaborated with the humanitarian interdisciplinary team in serving the city’s homeless population.

Coordinated arrangements to set-up housing for the clients, assisted with resume writing,

Worked with clients to establish and support their personal objectives,

Set-up appointments for employment interviews.

Columbus House, Inc. / Village of Power, New Haven, CT 2009 - 2011

Advisor

Provided daily management for 30 homeless women, ranging in age from 16-65.

Orchestrated a program that provided nutrition for clients (daily meals).

Taught programs: sewing, designing holiday cards, marketing and selling the products created within the community. Project generated income to reinvest into the organization for sustainment.

Arranged and coordinated volunteer opportunities in nursing homes for the women to develop CNA skills.

Gateway Community College, New Haven, CT 2006 - 2008

Library Assistant

Administered library cataloguing system.

Assisted students and faculty with research requirements and technical needs.

City of New Haven, New Haven, CT 2007

Volunteer / Director (Event Planner)

Planned summer events for the City of New Haven Substance Abuse Program.

Organized venues for program clients to assist with maintaining their sobriety as well as working as the liaison for family reunification.

EDUCATION & TRAINING

Concordia University, Doctorate of Education (Ed.D.), 2015 – present (Graduation date 2018)

Albertus Magnus College, M.A., Human Service, 2013

Albertus Magnus College, B. A., Social Science, GPA 4.0, Deans List, 2011

Gateway Community College, A.S., General Studies, 2008

Certified Drug and Alcohol Recovery Counselor, Certificate Awarded, 2007

ADDITIONAL SKILLS

Exceptional oral, written communication and leadership skills. Significant experience in Case Management in respect to Social Services, drug and alcohol recovery programs and providing services to ex-offenders.

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