STEVE CALDERON VENEGAS
***** ******* ******, ********, ********** 90703
Cell: 323-***-****
acysd9@r.postjobfree.com
PROFESSIONAL SUMMARY
Energetic auditor focused on identifying discrepancies and finding realistic solutions.
Noted for turning around problems in highly time sensitive environments. A talented
performer in complex problem resolution. Deliver timely and accurate solutions to
network and technical problems with little or no supervision. Strong interpersonal,
organizational, and communication skills. Able to clearly and concisely convey complex
technical information. Work under a variety of supervisors and lead team members to
successful project completion.
WORK HISTORY
10/2016 - 1/2017 Night Auditor/GSA
Inn at Venice Beach - 327 West Washington Blvd. Venice, CA 90291
Audit and balance debit and credit card payments posted by the front desk. Check
guests in/out in a friendly and cheerful manner. Take reservations and wake -up calls.
Answer PBX using proper phone etiquette. All audit procedures performed through
Room Key PMS.
02/2007 - 08/2016 Checker
The Vons Company Inc. 3461 West 3rd Street Los Angeles, CA 90020
As a cashier, I am assigned a register that I will be in charge of for the duration of my
shift. I must verify the till making sure It contains the proper amount. At the end of my
shift, the same amount must be left in the till. I ring up customer orders and process any
coupons and/or promotions. I process their payments and close the sale accordingly
and it's all done in a most friendly and courteous manner as I deliver world class service
to customers.
04/2001 to 10/2004 Night Auditor
Wyndham Hotel 6225 West Century Blvd. Los Angeles, CA 90045
Evaluated records for accuracy of balance as reported by cashiers. Fro m time to time,
adjustments must be made to keep the departments balanced and ready for the new
business day provided that the errors were not found first. Balanced and recorded
financial transactions from all revenue generating departments within the hote l to
subsequently deliver to management a complete and accurate record of total revenue
taken in on the previous day. (Audit Date) Ensure that our guests receive efficient and
timely service including wake up calls.
01/1997 to 03/2001 Night Auditor/Front Desk Agent
Continental Plaza Hotel 9750 Airport Blvd. Los Angeles, CA 90045
Verified postings recorded by employees from all departments within the hotel and
made any and all needed adjustments effectively enabling said departments to condu ct
business on the new day. Balanced ledgers, processed negotiable instruments such as
transmitting credit card receipts. Print revenue reports for management but only after all
adjustments and corrections have been made within the system.
01/1993 to 11/1996 Night Auditor/Front Desk Agent
The Sheraton Cerritos Hotel 12725 Centre Ct. Dr S. Cerritos, CA 90703
Performed full charge auditing of revenues through Computer Lodging Systems [CLS]
including food & beverage and mini bar charges. Assembled monthly reports which
served to give management an idea of the overall financial state of the hotel up until the
end of the previous month. Kept in close contact with CLS support in the event of a
system failure/crash or any kind of technical difficulties, CLS wo uld dial-in to the system
and take the necessary action to rectify the situation that I may be able to continue my
audit. Communicated audit results to upper management through computer generated
and some written reports. Performed front desk duties. Greeted, registered and
assigned room to guests. Noted down wake-up call requests and performed them
accordingly. When all was said and done, ran the "One Button" and upon completion,
distributed reports to the corresponding departments and to management alike.
EDUCATION
1985 High School Diploma:
South Gate High School - 3351 Firestone Blvd. South Gate, CA 90280
1990 Certificate of Completion: Accounting
East Los Angeles Skill Center - 3921 Selig Place Los Angeles, CA 90031
1990 State Certified: Microsoft Word, Excel and Power Point
Belmont Community Adult School - 1510 Cambria Street Los Angeles, CA 90017
SKILLS
Audit reporting
40 WPM typing speed
Requires minimal supervision
Positive Corporate Representative
Creative thinker
Detail Oriented
Internal and external auditing
Strong interpersonal skills
Adept with Technology
Performance audits
Fluent in Spanish