Marixa Okafor-James

**** ********* **** *******, ** 77053

acyrzx@r.postjobfree.com

(M) 281-***-****, (H) 713-***-****

Education

University of Houston Downtown: Bachelors in Corporate Communication Studies

Graduate Class of 2016

Training and Development Focus

GPA: 3.75

Dean List Recognition

Houston Community College: Communications Studies

August 2010- December 2013

Technical Skills

Broad experience in planning and execution of corporate events.

Ability to facilitate diverse trainings while catering to various learning styles

Successfully illustrate successful e-learning training sessions

Eleven (11) years of real estate management experience (6) years in a supervisory role

Eight (8) years of marketing, public relations and training and development experience

Proficient and knowledgeable in HUD- Section 8, affordable housing, tax credit and low income

housing

Proficient in Microsoft Office such as PowerPoint, Excel and Word

Knowledgeable with SAP software

Knowledgeable with OneSite, Bluemoon and Yardi softwares

Proficient in managing multiple projects

Remarkable writing, organization and communication skills

Confident, articulate, and qualified speaking abilities

Ability to multi-task and communicate in a group setting

Experience

Tarantino Properties Rosenberg, Texas January 2014-Current

Property Supervisor/ Multi-Site Supervisor

Ensure that the portfolio and individual communities meet the established operational,

financial, and business performance goals.

Achieved a score of 94b on HUD State Inspection (report may be provided.)

Effectively analyze credit applications by screening each client for potential approval.

Decreased prepaid balances by 75 percent by targeting uncharged rents and miscellaneous items.

Develop and implement marketing plans to achieve leasing goals.

Successfully develop trust-based relationship with tenants, vendors and owners.

Accountable for preparing budgets, reviewing and analyzing daily cash flow, managing accounts

payable and receivables.

Ensure the completion of construction projects by contractors and maintenance staff members.

Accompany with special projects and activities, including due diligence, property dispositions

and serving in company-sponsored committees.

Oversee contractors and vendors performing maintenance and construction on property.

Administer insurance claims and ensure completion of thorough documentation of incidents

reports.

Skilled at evaluating complications and generating solutions.

Execute an active resident retention plan by the use of positive customer relations and timely

resolution of resident concerns.

Increased rental revenue by 10 percent by modifying rental rates according to the areas market

survey.

Handled the development, implementation and responds to emergency events and procedures

executed on property.

Expedited the submission of delinquency and scheduled billing reports for management review.

Actively pursue recovery of delinquent monies by providing a list of delinquent accounts to

attorneys for action in accordance with state and local laws.

Thoroughly review/audit residents files for prescreening to ensure documents remain within

compliance.

Providence Management Houston, TX November 2009- October 2013

Property Supervisor/ Marketing Representative

Decreased resident delinquency by 50 percent by conducting thorough account reviews monthly.

Effectively compiled and developed information using presentation format.

Successfully completed move out and disposition statements with the use of Yardi Software.

Ensured the delinquency remained under the required debt ratio by consistently communicating

with residents regarding past sue accounts.

Actively pursued recovery of delinquent monies by providing lists of delinquent accounts to

attorneys for action in accordance with state and local laws.

Operated and managed computer receivables in accordance with company policies and

procedures.

Accepted service requests from residents and routed to maintenance for prompt processing.

Administered property budget expenses with the use of spreadsheets and graphs.

Provided impeccable customer service to future and current residents.

Created and led marketing events and created business to business relationships throughout

Houston.

Successfully met required deadlines for end of the month close-out.

Revamped marketing ideas and resident events in order to maintain occupancy by creating a

wide spread business to business relationship with local vendors.

Formulated a resident retention plan to stable occupancy.

Certificates

National Center for Housing Management

Real Estate: Certified Manager of Housing and Development

Community Outreach

Red Cross: Rosenberg, Texas December 2015

President: Make a Child Smile Toy Drive

Active Member: Phi Theta Kappa Honor Society

Reference Available Upon Request

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