Customer Service Representative

Andrea McLean

*** ** ***** ******, ***** Richmond Hill, NY 11419, Tel: 516-***-****,

OBJECTIVE:

Seeking a rewarding and challenging position that will utilize my skills and experience as well provide an opportunity to expand my knowledge.

EMPLOYMENT HISTORY:

JCPenny – Customer Associate 11/2010-3/2012

Elmhurst, NY

Assist customers in retrieving specific items

Answer customer inquires

Organize merchandise

Insure that customers have a pleasant shopping experience

Provide assistance to floor managers and supervisors

Complete any assigned task

Diesel USA – Customer Service Representative 11/2001-11/2009 Lake Success, NY

Process orders accurately and quickly utilizing company database

Coordinat shipments of inventory to company stores

Ensure that all orders are shipped according to each stores requirement

Managing and maintain orders

Prioritize and allocate time appropriately to successfully complete tasks Choice Staffing/Randstad – Receptionist/Office Clerk 11/2000-10/2001 Lake Success, NY

Answered phones

Greeted visitors

Schedule appointment

Typed correspondence

Manage and maintained filing

Precision Building Management – Collection Agent 9/1994-10/200 Brooklyn, NY

Collected due and past due rent

Maintained rental history

Worked with case workers to get outstanding monies owed by city agencies Chase Manhattan Bank – Production Clerk 12/1987-4/1994 Lake Success, NY

Operated microfiche printer

Prepared bank statements and checks

Completed social traces and credit verification

EDUCATION:

Universal Medical Career Training Center, Jamaica, NY Medical Billing Certificate

5/2001-8/2001

Andrew Jackson High, Cambria Heights, NY

High School Diploma

1986

SKILLS:

AS-400

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