STEVE SCOTT

831-***-****

acyre5@r.postjobfree.com

MEDICAL PRACTICE MANAGER

Clinic Management Practice Administration Patient Care Systems

Detail-focused, highly organized Medical Practice Manager with experience in the oversight and direction of a busy

osteopathic clinic. Solid communicator with a proven track record of motivating and leading strong teams that work

effectively to accomplish all operational goals. Demonstrated ability to identify managerial areas in need of improvement,

developing and implementing new processes that result in increased levels of efficiency. Verified success in providing

real-time practice information through data collection and interpretation, leading to new insights for long-term planning.

Excellent communication skills, able to interact and collaborate with all levels from contractors through executives.

Technical proficiency in MS Office, QuickBooks and small office medical software.

? Team Leadership

? Budget Coordination

? Quality Control Processes

? Time Management

? Administrative Management

? Customer Service

? Negotiations

? Data Compilation/Analysis

? Solutions Development

? Process Improvements

? Relationship Building

? Medical Coding: CPT & ICD10

PROFESSIONAL EXPERIENCE

ADVANCED OSTEOPATHY, Monterey, CA 2009-Present

Medical Practice Manager

* Oversee the activities of 11 staff members and independent contractors, managing daily practice operations.

? Play a key role in the planning, organization and direction of health services including neuromusculoskeletal medicine, health coaching, lifestyle coaching and ultrasounds.

? Manage human resources activities including talent recruitment, hiring, training and work evaluations.

? Maintain strict compliance with all HIPAA and OSHA guidelines.

? Coordinate all aspects of physician and aides/coaches credentialing and master scheduling.

Key Accomplishments:

? Improved billing and collections from 50% at 90+ days past due/20% at 120+ days past due to only 3% at 30+ days overdue, successfully increasing clinic revenue.

? Spearheaded effective negotiations with physician groups, PPOs, major HMOs and insurance companies.

? Streamlined clinic operations, effectively growing revenue to approximately $1M annually with one part-time doctor plus staff of physical therapists, osteopathic aides and nutritionist.

NORTH COAST MEDICAL, Morgan Hill, CA 2000-2009

Project Manager

? Led small teams in determining project scope, quality, distribution plans and budget.

? Instrumented the scheduling of multiple projects, overseeing all phases from conception through to completion.

? Identified risks throughout project, developing and implementing effective solutions for mitigation.

? Managed copyright, legal standard and print/digital publication policy compliance.

? Oversaw customer technical support for company portals, workplace ergonomics and hand rehabilitation.

EDUCATION & CREDENTIALS

Bachelor of Business Administration, Healthcare, New England College, Expected Spring 2018

Associate s Degree, Communications, Master s Institute

Certified Medical Office Manager, Practice Management Institute

AFFILIATIONS

AAPC, Member

Medical Group Management Association (MGMA), Member

Healthcare Billing and Management Association (HBMA), Member

Professional Association of Health Care Office Management (PAHCOM), Member

Practice Management Institute, Member

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