Real Estate Customer Service

OBJECTIVE

Seeking a relationship with a progressive, team-spirited organization that provides an opportunity

to utilize my computer, management and people skills

Experience

**/** – Present NELSON SHELTON & ASSOCIATES Beverly Hills, CA Residential Real Estate Agent

Recruiting Buyers/Sellers in residential properties throughout Los Angeles County

Developed and implemented successful marketing strategies to increase customer base and sales volume

06/06 – 08/09 TATUM FINANCIAL Los Angeles, CA

Loan Officer / Executive Asst. Broker

Conducted presentation for potential clients as well as trained new loan officers on a weekly basis in seminars, webinars and in-house training

Assist Broker in the process of securing loans for potential borrowers

Assist Broker in all aspects of administrative duties including all phases of computer task including Microsoft outlook programs

12/02 – 02/04 FTI ESCROW Los Angeles, CA Residential & Commercial Real Estate Agent

Facilitated the buying and selling process, throughout the entire commercial real estate transaction, with average yearly sales volume of $1.5 million.

Cultivated/established excellent client relations, which resulted in approximately 100% of business generated from referrals and repeat business.

Invested profits and resources in marketing and monitored return on investment in order to develop new business

02/99 – 12/02 CARTEL MARKETING, INC. Encino, CA

Marketing Assistant

Interacted with all phases of computer operations (word processing, spreadsheets, formats, data entry, etc.)

Worked directly the VP of Marketing

Managing the office, account receivables and payables, production, sourcing, customer service and sales

Prepared all presentations and scheduled all conference meetings on a day to day basis

Excellent marketing and research skills

EDUCTION

University of Phoenix Culver City, CA

Major – Small Business & Entrepreneurship: Bachelors- Pending

California Department of Real Estate Los Angeles, CA

Major – Salesperson License – 2002

Broker License - Pending

Lewis Business College Detroit, MI

Major - Computer Programming

ACHIEVEMENTS

Member of BHGLAAR (Beverly Hills Greater Los Angeles Association of Realtors)

Member of the MLS (Multiple Listing Service)

Member of the West Los Angeles Chamber of Commerce

NNA Notary and Certified Loan Signing Agent

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