Customer Service Quality Assurance

Courtney T Turner

***** ******** ****** **. #***

Houston, TX 77066

346-***-****

***********@*****.***

Objective

My objective is to obtain a position where my leadership, knowledge, works performance, and customer service can be utilized to grow a mutually beneficial relationship.

Education

Laney College, Oakland, CA

Associates of Fine Arts, Sound Designs and Media Productions, 2014

Skyline College, San Bruno, CA

Associates of an applied science, Business Administration, 2008-2010

Spring High School, Houston, TX

Diploma, 2007

Skills / Strengths

•Professional demeanor and attentive to detail.

•Handle and resolve customer complaints

•Process orders, forms, applications and requests

• Successful leader, equally effective as member of a team.

•Highly organized able to multi-task and accomplish multiple objectives.

Work Experience

U.S Metals Houston, TX

http://www.usmetals.com/index.html 10/2014 – 07/2016

Quality Assurance Inspector

●Inspect material before it is shipped out

●Color code material

●Get the proper measurements of material

●Identify the type of metal

●Inspect for cracks in metal

●Use forklift to move materials (Certified forklift driver)

Hewlett Packard Houston, TX 01/2012 - 01/2014

http://www.hp.com/country/us/en/uc/welcome.html

Wip Auditor

• Assemble computer monitors

•Wip and Audit computers from assembly line

•Train new employees

•Verify and correct errors

Scholastic Book Fairs Houston, TX 08/2011 - 05/2013

http://www.scholastic.com/bookfairs/

Stager/ Product Coordinator

• Inventory Control

•Unload/Load trucks

•Process orders

•Fair finishing

•Monitor fairs

Texas Department of Criminal Justice Huntsville, TX 05/2009 - 07/2010

http://www.tdcj.state.tx.us/

Correctional Officer

• Keep inmates safe from each other and public

•Count Inmates every other hour

•Oversee up to 200 inmates per cell block

•Make sure the inmates perform their job duties

•Maintain a respectful but non friendship relationship with inmates

•Random security checks for any contraband

References Available Upon Request

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