Customer Service Assistant
Resume:
Brandon Haywood
Saint Louis, MO 63104
***************@*****.***
Objective:
To obtain full time or part time employment in the early childhood industries and other service industries where my outgoing nature and client service ability can help my employer achieve its mission and help me achieve my career goals.
Transferable Skills:
Possess outgoing personality and have the ability to speak professionally with people.
Effectively make suggestions regarding product choices and additional accessories.
Focus on customer service and understands that customer service is #1.
Possess team player mentality by the willingness to help out team members without sacrificing the quality of work.
Maintain an effective working relationship with clients, employees, and patrons.
Follow oral and written instructions and communicate effectively with others.
Flexible and adjust to situations as they occur.
Experience:
Saint Louis Community College, St. Louis, MO Aug 2013 – Present
Student Assistant to Assistant Vice President Student Affairs
Provided assistance and support to Student Services including campus life, student affairs, and other student service events.
Distributed information to students regarding class registration.
Assisted at special events sponsored by the Student Affairs Office.
Supervised computer lab utilization.
Saint Louis Community College, St. Louis, MO Sept 2014 – Present
Student Ambassador
Serviced as Student Ambassador representing St. Louis Community College
Provided services by providing assistance with campus events and activities, conducting campus tours, making presentations to school groups.
Served as role models and mentors for new and prospective students.
Demonstrated enhanced communication and presentation skills.
Provident, Earl Nance Elementary School, St. Louis, MO Aug 2015 – Jan 2016
Youth Support Worker
Worked and directly supervised groups of up to 16 children between 5-12 years of age.
Created, collaborated & implemented daily lesson plans that reflect the interests of assigned students.
Ensured all students are engaged in focused behaviors throughout program hours.
Supervised all students during program hours in classrooms and all school facilities.
Established rapport and confidence of parents by maintaining open communication.
First Priority Development Center, St. Louis, MO Mar 2014 – Sept 2014
Daycare Assistance
Organized, participated, and monitored children's recreation and play activities.
Kept records on individual children, including daily observations and information about activities, meals served.
Instructed children in health and personal habits such as eating, resting, and toilet habits.
Event Assistant Nov 2013 – Feb 2014
St. Louis Parking
Acted as a parking attendant, directing traffic, taking tickets, collecting fees, and watching over lot to ensure security.
Worked extended or irregular hours including nights, weekends, and holidays, as needed.
Dishwasher - Kitchen Assistant Jun 2013 – Oct 2013
ARAMARK
Washing kitchen appliances, work surfaces, floors and walls. Washing and drying kitchen pots/utensils and ensure their proper storage.
Event Assistant Jan 2013 – Sept 2014
St. Louis Community College
Served as ticket taker and/or usher distributing programs and escorting patrons to their appropriate seats.
Assisted with last minute pre-event needs, such as setting-up, decorating, and finding materials.
Assisted with providing special accommodations for wheelchairs and other physically handicapped patrons, senior citizens, students and groups.
Performed all other duties and responsibilities as assigned.
Daycare Assistant May 2012 – Sept 2012
Christ’s Memorial Christian Church
Assisted teachers with executing lesson plans and activities.
Supervised a group of 20 children and cater to their needs and provide personal attention to each.
Monitored their playtime and make certain they play safely.
Maintained the classrooms, play areas, equipments, and supplies while making certain equipment and activities pose no danger to the health or safety of the children.
Theater Camp - Camp Counselor 2007-2011 (Summers Only)
Bethlehem Lutheran Church
Assisted children with setting up and executing several plays. Also, supervised children’s daily activities.
Worked closely with teachers to monitor students’ progress and assisted students one on one to help improve students’ computer skills.
Implemented the daily schedule, directed and supervised children in spontaneous/planned activities.
Maintained established set of rules and regulation that all have to follow during camp.
Instructed the campers regarding outdoor activities.
Education:
CERTIFICATE OF PROFICIENCY
ASSOCIATE IN APPLIED SCIENCE DEGREE
Early Care and Education
Early Care and Education
Saint Louis Community College, Saint Louis, MO
Saint Louis Community College, Saint Louis, MO
December 2015
December 2016
High School Diploma
General Studies
Imagine High School, Charter School, Saint Louis, MO
References (Page):
Jeff Cloeter - Pastor, Christ Memorial Lutheran Church – 314-***-****
Donivan W. Foster – Manager, Campus Life – St. Louis Community College – 314-***-****
Joyce Hodge – Assistant Vice President – St. Louis Community College – 314-***-****
Contact this candidate