Manager Customer Service
Resume:
David Way
Orlando, FL. *****
************@*****.***
https://www.linkedin.com/in/davidway64
Managed Domestic/International Logistic operations by initiating, coordinating, and enforcing complex programs, strategic international logistics, operational, and personnel policies and procedures along with strict compliance with regulatory and quality assurance specifications.
Prepared and followed budgets by collecting, analyzing, and summarizing information and trends.
Managed P/L by establishing and monitoring security procedures and protocols.
Supported employees by recruiting, selecting, orienting, training and evaluations.
Maintained staff job results by coaching, counseling, and discipline, planning, monitoring, and appraising job results.
Supervised 350+ employees daily.
Strong Experience with 3rd party logistic warehouse partners.
Successfully managed a command budget of 14.6 Million in the U.S Navy.
Strong team player and highly effective communicator.
Processed purchase orders, both import/export with freight consolidation.
Knowledgeable of computers as well as utilization of various office equipment.
20+ years of combined Management and Supervisory experience in Warehouse and Inventory Control.
Ability to work under extreme pressures.
Experienced with customer service, packing, shipping/receiving, inventory control and maintenance procedures.
Work well with other departments to coordinate project materials in a timely manner.
Work Ethics
Proven Leadership Ability
Honest
Reliable
Hands On Team-player
Able to Follow Instructions
Work Experience
MFS Supply 2016 -
Operations/Warehouse Manager
Rentex Computer Audio Visual Rentals 2015 - 2016
Warehouse/Logistical Operations Manager
Brentwood Industries, Martinsburg, WV 2007 - 2014
Logistics Operation Manager
Monoflo International, Winchester, VA 2006 - 2007
Warehouse/Logistic and Inventory Control Manager
Explosive Ordinance Disposal, U.S. Navy, San Diego, CA 2004- 2006
Special Detail Force to the Secret Service at Camp David
Lead Dispatch Manager and License examiner/Forklift
Amphibious Construction Battalion, U.S. Navy Coronado, CA 1989-2004
Special Detail Force to the Secret Service in Africa
For the Joint Chiefs of Staff
Lead Shop Supervisor/Logistic Tech
Wyse Technology, San Jose, CA 1994-1996
Warehouse/Distribution/Receiving Material Manager
Education
Hedgesville High School 1980-1984
Hedgesville, WV
Business Management and Leadership Training 2004
U.S. Navy, San Diego, CA
Hazmat Rapid Response Manager 2003-2004
San Diego, CA
Construction Diesel Mechanic School, U.S. Navy 2000
San Diego, CA
62 Accredited College Semester Hours Bachelors Completed by 2017
26 Accredited Federal Emergency Management Agency (FEMA) College
Semester Hrs.
Certifications
FEMA The Professional in Emergency Management
FEMA Leadership and Influence Certificate
FEMA Principles of Emergency Management Certificate
FEMA Hazardous Materials for Medical Personnel
FEMA Emergency Program Manager
FEMA Role of Voluntary Agencies in Emergency Management
FEMA Radiological Emergency Management
Honors, Awards, and Special
Accomplishments
Admiral Commendation Letter for U.S. Navy/Secret Service 2005
Security Detail at Camp David
Admiral Commendation Letter for U.S. Navy/Secret Service 2004
Security Detail in Kenya, Africa for Joint Chiefs of Staff
Navy Achievement Medal 1999
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