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Manager Customer Service

Location:
Orlando, FL
Salary:
65000.00
Posted:
February 09, 2017

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Resume:

David Way

**** ******* ******

Orlando, FL. *****

407-***-****

acyqw1@r.postjobfree.com

https://www.linkedin.com/in/davidway64

Managed Domestic/International Logistic operations by initiating, coordinating, and enforcing complex programs, strategic international logistics, operational, and personnel policies and procedures along with strict compliance with regulatory and quality assurance specifications.

Prepared and followed budgets by collecting, analyzing, and summarizing information and trends.

Managed P/L by establishing and monitoring security procedures and protocols.

Supported employees by recruiting, selecting, orienting, training and evaluations.

Maintained staff job results by coaching, counseling, and discipline, planning, monitoring, and appraising job results.

Supervised 350+ employees daily.

Strong Experience with 3rd party logistic warehouse partners.

Successfully managed a command budget of 14.6 Million in the U.S Navy.

Strong team player and highly effective communicator.

Processed purchase orders, both import/export with freight consolidation.

Knowledgeable of computers as well as utilization of various office equipment.

20+ years of combined Management and Supervisory experience in Warehouse and Inventory Control.

Ability to work under extreme pressures.

Experienced with customer service, packing, shipping/receiving, inventory control and maintenance procedures.

Work well with other departments to coordinate project materials in a timely manner.

Work Ethics

Proven Leadership Ability

Honest

Reliable

Hands On Team-player

Able to Follow Instructions

Work Experience

MFS Supply 2016 -

Operations/Warehouse Manager

Rentex Computer Audio Visual Rentals 2015 - 2016

Warehouse/Logistical Operations Manager

Brentwood Industries, Martinsburg, WV 2007 - 2014

Logistics Operation Manager

Monoflo International, Winchester, VA 2006 - 2007

Warehouse/Logistic and Inventory Control Manager

Explosive Ordinance Disposal, U.S. Navy, San Diego, CA 2004- 2006

Special Detail Force to the Secret Service at Camp David

Lead Dispatch Manager and License examiner/Forklift

Amphibious Construction Battalion, U.S. Navy Coronado, CA 1989-2004

Special Detail Force to the Secret Service in Africa

For the Joint Chiefs of Staff

Lead Shop Supervisor/Logistic Tech

Wyse Technology, San Jose, CA 1994-1996

Warehouse/Distribution/Receiving Material Manager

Education

Hedgesville High School 1980-1984

Hedgesville, WV

Business Management and Leadership Training 2004

U.S. Navy, San Diego, CA

Hazmat Rapid Response Manager 2003-2004

San Diego, CA

Construction Diesel Mechanic School, U.S. Navy 2000

San Diego, CA

62 Accredited College Semester Hours Bachelors Completed by 2017

26 Accredited Federal Emergency Management Agency (FEMA) College

Semester Hrs.

Certifications

FEMA The Professional in Emergency Management

FEMA Leadership and Influence Certificate

FEMA Principles of Emergency Management Certificate

FEMA Hazardous Materials for Medical Personnel

FEMA Emergency Program Manager

FEMA Role of Voluntary Agencies in Emergency Management

FEMA Radiological Emergency Management

Honors, Awards, and Special

Accomplishments

Admiral Commendation Letter for U.S. Navy/Secret Service 2005

Security Detail at Camp David

Admiral Commendation Letter for U.S. Navy/Secret Service 2004

Security Detail in Kenya, Africa for Joint Chiefs of Staff

Navy Achievement Medal 1999



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