PROFILE:

Highly Accomplished Sr. QA Analyst bringing over 5 years of valuable experience in IT/quality assurance and utilizing my strong Insurance, E-Commerce, banking, and customer order process management. Willing to work as a QA Analyst in a reputed company and apply my knowledge/experience for the growth of the organization as well as quality of the product.

MAJOR ACHIEVEMENTS:

Experienced in System development life cycle and Quality Assurance life cycle: System Analysis, Design, Development, Testing (Tracking, reporting & modifying), Implementation, Debugging, and Documentation.

Proficient with Microsoft Windows Operating Systems, MS Office suits, Client Server applications, and web based applications.

Hands on creation/execution of test cases experience with Test management tool using –HP ALM, Team Foundation Server and defect tracking tool using JIRA.

Expertise in performing Automation Testing by using appropriate automation framework and creating scripts using VB Script in HP Quick Test Professional.

Expertise in PL/SQL, MS SQL, XML, MS Access.

Experience in Keyword driven and data driven automation framework in QTP

Ability to write Test Plans, Test Strategies and Test Cases to perform Functional testing, System Integration testing, End to End testing, and Regression testing.

Experience in Agile SDLC and Waterfall methodology.

Created and executed test cases for web application to meet the Accessibility for Ontarians with Disabilities Act (AODA) Standards Level A, AA.

Executed test cases to do browser testing using JAWS and ChromeVox to check accessibility.

Quick learner, multitasking with excellent problem solving and troubleshooting skills.

Highly self-motivated with superb organization skill, decision making and critical Analytical skill.

EXPERIENCE:

DELOITTE Jul 2015 – Dec 2016

Sr. QA Analyst

Deloitte is one of the "Big Four" and the largest professional services network in the world by revenue in FY2014 and the largest by the number of professionals. The scope of the project is to develop “sonnet” to get Online Property and Auto insurance. To get the Quote, customize the quote and buy the insurance.

Responsibilities:

Produced QA Dashboard, status reports of progress, and Status report of Defects for the management using Excel macros and JQL

Story Based iterative development to perform the System Integration Testing and functional testing.

Proficient with Test Management Tool and Defect Management Tool JIRA.

Executed API request to get the output and check the system response using SOAP UI.

Verify the Different third party request and response like TransUnion, CGI Hits, MPAC/iClarify, Auto plus, MVR, VDM from Virtual Server and Sandbox server.

Excellent knowledge on Guide Wire (Policy Center, Billing Center), Digital and Analytics.

Verified Invoices, payments, Delinquencies, Credits and Disbursements under Billing Center

Verified Policy Transactions, Rating tables, Underwriting Rules and servicing under Policy Center.

Excellent knowledge of Digital, Jason Logs, Kibana Logs, and Analytics Logs.

Excellent communication and presentation skills and the ability to articulate issues effectively

Successfully lead all Scenario and functionality related to delinquency like rescind, reinstatement, collection, One Time Payment and Q&P.

Environment: Windows 8, IE 11, Chrome 40.0, MS office tools, JIRA, Confluence, HTML, WinSCP, GuideWire BC/PC/CM. Analytics, Digital, UCM.

Hudson’s Bay Sep 2012 – Oct 2013

Sr. QA Analyst

Hudson's Bay Company banners provide stylish, quality merchandise with a dedicated focus on service excellence. It is a Canadian retail business group. The purpose of this project is to modify and to add more features in an online shopping site. Online shopping site provides women’s, men’s, kids’, home items for sales.

Responsibilities:

Participated in bi-weekly planning meetings and provided reports based on risk and impact.

Participated in Scrum meetings with Project Management and Development focusing on user requirements.

Execute Functional Testing, Regression Testing, End to End Testing, UAT testing, Accessibility Testing, Cross Browser Testing for different test scenarios

Write simple to complex SQL Queries for Database testing using SQL Query Analyzer.

Serve as a key member of Software development team as the database tester.

Responsible for UAT planning like creating testing scenario, test plans, and test cases.

Responsible for driving E2E Test scenarios efforts and in identifying test data for UAT.

Created and executed test cases for Accessibility testing in different browser.

Using Chromevox and Jaws screen reader check the accessibility as per AODA.

Created test plan and helped team in planning positive and negative test cases for various functionality.

Communicated with the Test Lead about progress and status of testing activities.

Developed and executed various manual testing scenarios

Environment: Windows 7, Microsoft Visio, Microsoft Project, ASP.net 4.0, Team Foundation Server 2012/2013, Test Manager, SQL Server 2008, SQL Query Analyzer, Internet Explorer 10/11, Chrome 40

TD Canada Trust Dec 2011 – Aug 2012

QA Analyst

TD Canada Trust is the personal, small business and commercial banking operation of the Toronto-Dominion Bank in Canada. TD offers a wide range of accounts with the convenience and flexibility. The scope of the project is to implement an Easyweb to make an online banking more user-friendly.

Responsibilities:

Analyzed the Business Requirements and Functional Requirements Specifications of the project.

Reviewed the Business Requirements and prepared detailed Test Plan and Test scenario.

Design and execute the test cases on the application as per company standards and tracked the defects using HP Quality Center 10.

Verified data stored in the database with the help of SQL queries for data validation using TOAD.

Written complex SQL Queries to check for duplicate records to enforce data integrity.

Created Traceability Matrix to map requirements with test cases and defects to define the coverage. Automate Regression testing, Functional testing of application using HP QTP.

Generated and executed test script using QTP in windows.

Created reusable and non-reusable actions, Object repository, and data sheets.

Import data table from excel files to QTP.

Execute and run the test, View and Analyze the Test result in QTP and Quality center.

Involved in generation of automation script for web based application.

Created individual Business test cases based on the Business rules and Business logic

Contributed towards the improvement of overall company-wide software quality assurance by implementing good practice QA Agile Environment in current system.

Environment: HP Quality Centre 10, Oracle 9i, TOAD, VBScript, ASP.net 4.0, HTML 4, XML, Windows 7, MS Office Tools

SKILLS:

Languages: Developer 2000, C, C++, ASP.net, VBScript, VB 6.0, C#

Testing Tools: Quality Center 9.X, HP ALM, TOAD, SQL Query Analyzer, Test Manager

Automation Tools: HP QTP 10.0

Platforms: Unix/Linux, Windows 98/2000/NT/XP/7/8/8.1

RDBMS: Oracle 6i/9i/10g, SQL Server, MS Access

Accessibility testing tools: JAWS, Chromevox, AChecker, Wave Toolbar.

Packages/Tools: MS Office, Visual Studio 2012/2013, Team Foundation Server, SOAP UI.

QUALIFICATIONS / EDUCATION:

Bachelors in Information Technology

(University of Gujarat, India)

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