Engr. Christopher Cuyno Alfante R.M.E.
Address: *** ******** **. ** *****, Brgy Hall Almanza Uno, Las Pinas City.
Emails: (personal) **********@*****.***
Contact No’s: GLBE 095******** / SMRT 099********
SUMMARIZED KEY QUALIFICATIONS
• Experienced Professional with various management functions
• Licensed mechanical engineer, RME license no. 059530
• Excellent technical & Customer service skills for both Manufacturing & Aftersales Service oriented Industry.
• In-depth technical Product Development & Quality Engineering methodological & problem solving skills (6-sigma, QMS, TPM, and QCT) applicable to any type of business industry in need.
• Team motivator combined with excellent training skills for enhancing members / colleagues to become an individual highly valued by the company.
• Rare specialization, in Design & Control management expertise for complex Clean Room controlled facility & environmental management in the Electronics Industry.
Result-oriented, hands-on professional, productive time management skills.
Major strengths include strong leadership, outstanding communication skills, competent, team player, attention to detail, dutiful respect for compliance in all regulated environments and supervisory skills including hiring, termination, scheduling, training, and other administrative tasks.
Other skills knowledgeable at;
a.Project Management
b.Business & Annual Report Presentation
c.Written Correspondence
d.General Office Skills
e.Auto-Cad Drafting/Design
f.Customer Handling (Service) / Marketing & Sales
g.6 Sigma - GB
h.Quote/Estimations
i.Manufacturing Eng’g
j.Automotive Service Operations
k.Technical Training
l.Reliability of Materials
m.Lean Process Improvement
n.Failure Mode Analysis
o.Quality Management Sys / ISO / TS
p.Total Value Mgt / Cost Reduction
q.Global Process Design Sys / Ford WW Eng’g Sys
r.Welding Skills
s.TPM / OEE
Optis Smart Manufacturing Philippines 2015-2016
Engineering Equipment Manager : Sept 2015 – Sept 2016
Overall in-charge for all Equipment Engineering related matters but not limited to the ffg:
(a) repairs,
(b) spare parts supply management,
(c) periodic maintenance management,
(d) customer audit certification management,
(e) Innovation ideas & improvement lead
(f) Technical review & assessment of breakdown patterns for long term and immediate fix.
(g) Strategic deployments and directives of engineers to balance capabilities & strength of manpower for each section in the department.
(h) conducts technical training to strengthen the areas of improvement of each engineering staff
TUV-ISO certification lead auditor to ensure all QMS Equipment matters are met.
Review monthly and annual KPI's and develop strategic plan to meet company objectives
Analyze customer feedback and complaint and translate them to useful information to improve equipment management and machineries.
Clean Room Technology Manager + LOB : June 2015 – Aug 2015
Overall in-charge of clean room management, maintaining the production working environment, parameters & controls within the industry set ISO standards in room cleanliness (class 100, 1,000 & 10,000), temperature, humidity & differential room to room pressures.
Overall in-charge of High capacity industry washing electronics machines in maintaining Liquid Particle Counts within tolerable limits and provide corrective action plans accordingly.
Drive the team for improvement activities & innovations based on data result gathering to help production prevent or minimize particle accumulation to which results in unit defect.
Over-all responsible in providing line balance in production processes and recommendation to meet production out-put and customer demand.
Production Manager: May 2015 – June 2015
Over-all in charge of salvaging unit defects to recover as much as 50% as base target.
Provide new methods, engineering evaluation and proposal on how to recover scrap for new models.
Clean Room Improvement Manager: Jan 2015 – March 2015
Overall in-charge of clean room management, maintaining the production working environment, parameters & controls within the industry set ISO standards in room cleanliness (class 100, 1,000 & 10,000), temperature, humidity & differential room to room pressures.
Overall in-charge of High capacity industry washing electronics machines in maintaining Liquid Particle Counts within tolerable limits and provide corrective action plans accordingly.
Drive the team for improvement activities & innovations based on data result gathering to help production prevent or minimize particle accumulation to which results in unit defect.
Mazda Greenhills (Cats Asian Cars Inc.) 9/2010 - 10/2014
Service & Parts Manager
Over-see & manages day to day dealership service operations & activities which are not limited to the ffg;
Service & Parts management
a.Consolidates daily profit and sales report and analyze to match against forecasted targets
b.Monitors performance of on-going vehicle repairs in the workshop
c.Appeases customers and handle special clientele specifically on technical related problems or servicing quality by assuring good attitude of service staff, avoidance of delays and timely updates and feedbacks
d.Ensures that right parts are available
e.Systematizes and organizes the service operation flow, parts management & warranty claims procedure.
People management
a.Improve and develop plans for creating the best service staff thru understanding the strong points and weaknesses
b.Review and formulate performance matrix and skill development of direct reports
Achievements/Results;
Significantly improved service revenue by 10% YOY using 6-sigma tools to further improve service process.
Formulated new business opportunity services increasing company revenue by 5%.
Implemented monitoring tools to ensure and maintain correct level of fast moving parts inventory requirements.
Significantly decreased non-moving parts & dead stock inventory by 10% as well YOY thru aggressive marketing & promotion of parts & service special programs.
Implemented monitoring tools to ensure and maintain correct level of fast moving parts inventory requirements.
Created & devised Service promos for both loyal customers & Out-of-warranty customers resulting to increase in retention rate by 5%.
Reinvent annual business plan service proposal thru analysis of historical data, monthly and annual, in the creation of new business targets.
Spearheads internal & external weekly service meetings with service personnel & suppliers, discussing key elements & performances, signifying strong and weak points to further improve and anticipate potential failures that may come ahead aligned to dealership targets.
Resolved customer concerns thru effective customer handling skills.
Ensure distributor policies met and obtain dealership accreditation annually.
Conduct in-house service trainings, exams & technical information cascade, maintaining service skill level excellence of service personnel & technician.
Effectively maintain good business relationship with Auto-Insurance providers, increasing Body-Repair & Paint business by 8%
PROFESSIONAL EXPERIENCE
Ford Motor Company Philippines
Engine & Powertrain Engineer 2010
Responsible for Engine & Transmission engineering
Capture aftermarket/warranty claims and discuss to manufacturing in a cross-functional VRT team
Responsible providing engineering changes provided by FORD & VOLVO engine plants and translating the changes to manufacturing translated directions.
Support to resource activity which involves functional build actions.
Electrical & Bulk Material Engineer 2009-2010
Responsible for Bulk Material application for IMDS (international material data standards) & GMAP (global material approved parts), must be 100% compliant to safety.
Responsible for Electrical Wiring Systems & components
Troubleshoot electrical system faults using IDS system & vehicle diagnostics.
Support to Marketing accessory introduction
Sign-off 1st Local Navigation system installed on Ford & Mazda vehicles.
Module Release + Paint Engineering support 2008-2009
Performs deep dive study in paint development with paint supplier.
Spear head paint testing in design & process verification methods
BOM Releasing
Module Release Engineer + LVT Engineer 2007-2008
Responsible for Engineering change cascade & update of supplier BOM
Support to Customer Service Department in coordination with supplier of warranty parts.
Point-man / representative of Philippines in World Head Office & Europe design Team in regular audio meetings.
Support to manufacturing plant problems related to design.
VAVE - TVM Engineer 2005-2006
Performs deep dive study in search for ways to reduce cost on parts, material specification deviation, supplier resourcing / localization, process improvement, having same top quality parts conforming standards.
Responsible for performing off-line & on-line trials to prove feasibility of Cost Reduction Ideas.
Perform competition benchmarking from other OEM’s like Toyota, Honda…etc. and present to management for Marketing Review.
Championed intercom meetings with other affiliates & Suppliers to discuss important items needed to achieve company objective & management directions as part of leadership training.
Regularly develop innovative solutions that cut costs in both the short- and long-term.
Solve repetitive problems using 6-sigma methodology to help ease manufacturing & assembly bottlenecks that the plant is experiencing.
SKYGO Motorcycles
2/2004 - 4/2005
Parts & Service Supervisor
Managed spare parts distribution & serviceable warranty parts transactions.
Improved parts monitoring system in/out of warehouse
Supervised equipment and repair requirements to ensure progressive departmental growth.
Perform design proposals for tools used in servicing.
Facilitated set-up of computer systems for regional area offices, networking & maintenance.
Kawasaki Motors Philippine Corporation
10/2001 - 2/2004
Process Engineer, Welding Section, Engineering 1
AutoCAD Jig Designer, for welding jigs & fixture, tool & Dies, Mold & Equipment / Machine Design.
Welding skill experience on TIG, MIG, Oxyacetylene, Seam, Spot welding processes & Machine shop equipments.
Product Development of new local motorcycle designs.
TRAININGS & SEMINARS
OMRON Asia Pacific Seminar – 11/2002
(Innovative Solution & Sensing technology)
IDEMITSU UNI-OIL Petroleum Seminar
(Fundamentals of Lubrication) – 9/2003
Certificate of training completion
Autodesk Mechanical Desktop Computer Aided Design
KAWASAKI - CIM Technologies Inc. – 12/2001
Career Management Development Program Workshop
CATS Motors Inc. – 4/2013
7 Quality Control Tools Training – 11/2008
Ford Motor Company – Neville Clarke
Understanding Business Acumen – 3/2006
Ford Motor Company
Global Product Development System Training – 10/2005
Ford Motor Company
Product Reliability Training – 8/2007
Ford Motor Company – Dr Jay Zhou
Ford Technical Design Review Training – 8/2007
Ford Motor Company – Dr Jay Zhou
World Wide Engineering System Training
Ford Motor Company – Simon Jarvis – 10/2005
6 Sigma Greenbelt
Ford Motor Company – 10/2009
Global 8D
Ford Motor Company – 5/2009
Asia Pacific Quality Process
Ford Motor Company – 5/2009
EDUCATION
Mapua Institute of Technology
Bachelor of Science in Mechanical Engineering
5 yr course completed
University of Perpetual Help College of Rizal
Secondary Education, High-school study
Almanza Elementary School
Primary Education, Elementary study
PERSONAL INFORMATION
36 yrs of age
Born – February 22, 1980
Separated with Children
Physically Fit
Recreational skills / hobby
oGuitar / Piano / Violin
oGolf player
oChess player
REFERENCES
Available upon request