SAP trained, HR experienced

PRANJAL KHANNA

**** * *** ****** ****, Apt ****, Irving Texas 75063

Home: +1-682-***-**** Email: *************@*******.***

Summary

With over 7 Yrs. of experience in HR benefits (Maintaining SOP’s, Recruitment, after recruitment benefits, training and development), Finance (manage finances for customers and helping them paying off their debt) and customer service (maintain and servicing insurance and also training new executives) . Proven ability to manage multiple projects while meeting challenging deadlines.

Highlights

SAP - HCM Trained

(Organizational Development, Personal Administration, Recruitment, Time Management and Payroll)

MS Office

(MS Word, MS EXCEL, MS Power Point)

Accomplishments

Awarded consecutively for 3 years for exemplary performance and excellent client value in Aon Hewitt.

Awarded for client excellence and director’s special award in Citigroup

Experience

Debt Restructuring- Team Member

May 2016 to October 2016

Citigroup- Las Colinas, Texas

Handling Customer with non paid credit card a/c’s.

Senior Team Member administration and HR Benefits

September 2012 to June 2015

Aon Hewitt

• Provide expert advice and support to management and staff on a range of human resources functions of some complexity, in accordance with established policies and procedures.

•Providing HR benefits to employees of 50 big clients in the United States.

•Working on multiple reports and projects as and when required by the process Helped in creating SOP for the process.

•Mentoring New Hired Colleagues with their performance and production in order to enable them to process transaction in better manner.

Delivering/overseeing the delivery of training to individuals or groups of employees.

Senior Customer Care Executive

January 2010 to August 2012

EXL Services (All State Insurance)

•Maintaining their Car insurance and helping them with their money involved in it and helping with the billing.

•Providing them immediate help on call as and when required

•Delivering/overseeing the delivery of training to individuals or groups of employees.

Education

Master’s-HR, 2014

Symbiosis University-Pune, India

Bachelor’s - Commerce, 2010

Delhi University- Delhi, India

Affiliations

SAP HCM ECC 6.0 EHP 5.

Passed National Certification in Financial Markets Exams from the following Modules from NSE, Delhi:

-Derivative Dealers Module

-Capital Market Dealers Module.

Industrial Accountant Course from Institute of computer Accounts (ICA).

Skills

SAR ERP, MS Office, Excellent Communication, Consultant, Customer Service, Human Resource Management, Trainer, Advanced Problem Solving, Great Organizational skills.

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