Software and Business Skills Trainer, Project/Operations Manager

Dale E. Byrd

Pleasant Grove Utah 801-***-****

*****@***********.***

Career Profile and Objective

Proven corporate trainer, strong management skills and excellent communication techniques. Persuasive and effective in delivering high impact presentations. Effective mentoring and oversight of other corporate trainers. Versatile consulting and communications skills with clients and employees.

It is my desire to leverage these talents in the service of a great organization.

Skills Summary and Seminars Conducted

Corporate Training

Remote Presentations

Microsoft Office Suite

Business Grammar Writing

Train-the-Trainer Courseware Development

Project Management

Operations Management

Advanced Communications

Effective Leadership Large Audience Seminars

Negotiation Skills

VBA Programming

Conflict Management

Business Problem Solving

Professional Experience

Corporate Training

Microsoft Office (Expert Level) and Business Skills seminars and classes

Extremely popular and highly requested seminar leader and trainer

High revenue production via corporate training and consulting to client companies

Consulting and software troubleshooting for corporate clients and their employees

Effective courseware development and customization or curriculum when needed

Engaging remote training via GoToMeeting, WebEx and video throughout the U.S.

Keynote speaker (several years) for the Association of Government Accountants

Successfully mentored and managed other corporate trainers

Operations

Led ExecuTrain team to #1 in sales for North America out of 35 offices in 2012

Oversaw profit and loss - consistently in top five offices in U.S.

Effective leadership and HR oversight resulting in a high performing team

Reduced lab and software failures to zero on technical classes

Use of PivotTables, SQL language and Teradata to build reports from Oracle data warehouse for decision making and analysis

Employment History

Utah Department of Health Actuarial Specialist Salt Lake City, UT Nov 2015 - Aug 2016

ExecuTrain/Expand Learning GM/Corporate Trainer Salt Lake City, UT Oct 1999 - Nov 2015

Productivity Point International Corporate Trainer Salt Lake City, UT Oct 1994 - Sept 1999

References

Paul Kushlan Owner of ExecuTrain ****@*********.*** 801-***-****

Nathan Hardy Owner of Expand Learning ****@**************.*** 801-***-****

Wendi Mott Manager at Expand Learning *****@**************.*** 801-***-****

Contact this candidate