Manager Sales

Carole A. Miller

Atlanta, GA 678-***-**** *************@***.***

PROFILE: Top-notch assistant and office manager with over twenty years of executive administrative assistance, office management and special projects with proven efficiency. Reliable performance and positive attitude while excelling under challenging, high pressure and demanding business environments. CORE COMPETENCIES:

Communication Skills Organizational Efficiency Notary Proactive Anticipation of Needs Office Administration Adaptability/Flexibility Contract/Document Writing Reporting/Tracking/Charts Employee Travel Coordination Executive Calendar Management

Records maintenance and accuracy

Deadline Driven/Time Management

Complex Issue Resolution

Accounting/Book Keeping

Corporate Event Coordination

Customer Service Leadership

Computer/Technical & Online

Project Management

PROFESSIONAL EXPERIENCE:

Southern Fluid Systems, Inc. 5/2014-12/2016 Atlanta, GA Office Manager

Responsibilities:

Oversee daily business operations

Create and manage job cost and sales commission tracking spreadsheet activity

Responsible for company payables, receivables and collection activity

Month-end accounting close in QuickBooks

Report to and Communicate with State Departments of Revenue regarding multi-state sales and use tax compliance

Communicate with financial institutions and corporate accounting firm

Employee interviewing, new hire decisions, job reviews, onboarding new employees, employee benefits and training

Manage, audit and process all employee payroll, benefits, and expenses

Negotiate employee medical and dental insurance programs

Completion of Certified Payroll reports, etc. to contractors/government entities

Responsible for obtaining, distributing, and tracking Certificates of Insurance from and to vendors and customers

Reporting of annual workers compensation and liability insurance audits

Negotiate operations contracts; utilities, internet, system software and support etc.

Implement and manage City, County, and State Business Licenses and reporting

Office management, operations and customer satisfaction and correspondence North Metro Traffic School 2012-2014 Norcross, GA

Office Manager

Responsibilities:

Day to day business operations; all client processing (e.g. scheduling counselors, class enrollment, pre- class paperwork, assessments and payments), create and manage daily tracking spreadsheets.

Georgia State DDS organizational liaison; electronic reporting, certification & compliance.

Accelerate client base and incremental revenue growth via marketing including; create/ publish Google AdWords, mass mailings, e-media and research strategies for new client acquisition.

Finance support and reporting; client fee collection, staff & instructor payroll and AR, AP, GL.

Calendar administration; class schedules, instructor assignment and GA DDS reporting.

Manage all onsite operations when CEO is remote.

Office management, operations and customer satisfaction and correspondence. Dimension Financial Services, Inc. 1992-2012 Alpharetta, GA Office Manager & Executive Assistant

Responsibilities:

Established inventory control, revenue & expense tracking systems and procedures for new corporation

Negotiate operations contracts; office space, utilities, internet etc.

Oversee shipping and receiving for warehouse and office

Director of corporate strategy; vendor programs, sales initiatives and business development

Efficiently coordinate and execute, sales meetings, corporate events, and all aspects of employee travel arrangements

Manage, audit and process all employee payroll and expenses

Employee interviewing, new hire decisions, and training

Negotiate employee medical and dental insurance programs

Lease document preparation and liaison for leasing partnerships

Communicate with financial institutions and State Departments of Revenue regarding sales tax compliance and reporting

Coordinate company sales orders, purchase orders, payables, receivables and collection activity

Prepare tax documents for 1099 employees and quarterly IRS business reports COMPUTER/TECHNOLOGY:

Windows 10, Microsoft Office (2013, 2010, 2007, 2003, 2000) Outlook, Windows (w7, Vista, XP), Adobe, Sage ERP MAS 90 & 200 (Administrator), Syspro 6.1 (Administrator), QuickBooks, Quicken, Internet Explorer, Chrome, etc.

Fax, Scan, Copy, Multi-Line Phone Systems

EDUCATION:

Grossmont College, El Cajon, CA - General Studies

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