Customer Service Technical Support
Resume:
ALICIA FINISTERRE
Staten Island, N.Y 10303
***************@*****.***
SUMMARY
Highly motivated young women with excellent customer service and superb communication skills.
EXPERIENCE
Walgreens, Staten Island, New York
Customer service rep
Assisted customers with product knowledge
Completed customer financial transaction using cash and credit
Maintained a neat work station
2015-2016
Nanny, Staten Island, New York
Child care Specialist
Assisted with homework,bathing and everyday activities
Light laundry and cleaning
Picked and dropped child at school as well as other appointments and event
Administered daily medication
2009-2013
Time Warner Cable, Staten Island, New York
Product Specialist
Handled billing issues and scheduled new service installations
Provided technical support and service maintenance
Answered phones and provided excellent customer service
Promoted products and consistently made sales goals
handled financial transactions
2005-2005
Mc Donald’s, Staten Island, New York
Cashier/Porter
Handled cash and financial transactions
Provided customer service and took orders
Cleaned and closed the restaurant at night
2004-2005
SKILLS
Computer Proficient: Microsoft OFFICE and Internet research
Excellent Customer Service Skills
Superb Communication Skills
NYS driver’s license
EDUCATION
LaGuardia Community College, Long Island City, NY
Veterinarian Technician
2011
References furnished upon request
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