Customer Service High School
Resume:
ANITA MOTILALL
***-** ******** ****. ******** Hill, NY 11419 917-***-**** ****************@*****.***
QUALIFICATIONS SUMMARY
. Excellent organizational, communication and interpersonal skills.
. Superior knowledge of providing efficient office support.
. Detail-oriented when following precise protocols and procedures.
. High level of initiative and able to work on projects independently as well as a member of a team.
. Deadline-focused and able to work under strict time constraints.
. Great customer service and able to trouble-shoot expeditiously and effectively.
WORK EXPERIENCE
BP SINGH AUTO REPAIR
Receptionist Ozone Park, New York
July 2007-Present
. Ensured customer satisfaction when answering high volume calls and providing service information.
. Provided superior guest and knowledgeable information about our services.
. Maintained customer records and work logs.
. Performed all secretarial duties including but not limited to typing documents, managing office correspondence, managing company's email distribution.
GREEN BUS LINES, Inc.
Clerical Assistant Jamaica,New York
November 1999-August 2005 . Provided office support to executive team by performing all clerical and secretarial duties including creating, filing, faxing, emailing, scanning or mailing company documents, answering heavy volume phones, and directing calls or taking messages.
. Manned reception when necessary and provided a hospitable, neat and organized waiting area for visitors.
GENOVESE DRUGS STORE, Inc.
Cashier Ozone Park, New York
September 1989-November 1999 . Performed cashier duties while maintaining records of daily cash receipts and credit card transactions.
. Provided courteous and knowledgeable customer service to customers.
. Ordered merchandise and kept track of inventory and seasonal items.
EDUCATION
LaGuardia Community College Long Island City, New York
Computer Programming 1984-1986
Richmond Hill High School Richmond Hill, New York
High School Diploma 1984
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