Manager Sales
Resume:
Daigo Kimura
**** **** ***** ****** **** A, Garden Grove, CA 92844
*****.*.******@*****.***
PROFILE
Accomplished managerial professional with 10 years of experience within the retail telecommunications industry, executing top performing results that surround growth of business, increase in gross profit customer satisfaction, and excelling in the major company focuses. Played a key role in creation of a Verizon Premium Retailer (MM Mobile, Inc.) Outstanding interpersonal skills. Leader by example. Master in coaching. Excellent in multi-tasking and work prioritization. Consistent. Quick and eager learner. Passion for team building. Reputation for dependability and exceeding tasks. Highly motivated for success.
HIGHLIGHTS AND RECOGNITION
Successful launch of new incorporation of business (MM Mobile)
Direct business with Verizon as Premium Retailer in 1 year of business, cutting the middle man (MM Mobile)
Champion store launch including location prospect, business plan, LOI, design, and construction (MM Mobile)
Achieved historical record in Home Solutions in 3 locations Westminster/Costa Mesa/Orange (AT&T)
Achieved historical record in customer satisfaction score in 2 locations Orange/Huntington Beach (AT&T)
Rank improvement in all locations managed Westminster/Costa Mesa/Huntington Beach/ Orange (AT&T)
Top 15% performer nationwide (AT&T)
PROFESSIONAL EXPERIENCE
MM Mobile Inc. 2015-present
Regional Manager- California / Hawaii
Key role in successful start-up in company, generating rapport with Celluphone Master Agent, Verizon Corporate
Establish relationship and negotiation with focus on small and medium businesses to win as new clients
Build relationships and awareness amongst general consumers through community events and chamber of commerce
Creation of rules and regulations surrounding the sales process, behavioral expectations, and operations
Create and conduct 7-day new hire training. Conduct weekly training surrounding sales and customer experience
Marketing including radio broadcasts, remotes, grand openings and others to increase awareness and foot traffic
Create, oversee, and execute monthly sales targets per store
Oversee operations including cash management, inventory, schedule, HR
Maintain a healthy, consistent increase in sales and performance to grow gross profit
Create new business opportunities surrounding the Hawaii Region
AT&T
Assistant Store Manager 2012-2015
Responsibility of serving as lead assistant manager amongst a district of 6 locations
Training new hires of system and product knowledge, operations, sales process, and customer experience
Executing district-wide performance calls and meetings with management team
Lead Retail Sales Consultant 2007-2012
Master proficiency in customer relations, sales, and handling operations
Achieving Summit Award in 2012 & 2013
2012 #5 in overall sales and customer experience under area of 400+ employees
ADDITIONAL RELATED EXPERIENCE:
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint with basic skills in Adobe Photoshop and Adobe Illustrator
Type 50-55 wpm, accurately ten keys by touch
Strong verbal and interpersonal communication skills
Bilingual in English and Japanese
Ability to multi-task accurately and effectively in a fast-paced environment
Organized and ability to prioritize assigned tasks
EDUCATION
Irvine High School- Class of 2006
Associate Degree (Economics)- Orange Coast College
COMMUNITY SERVICE
Irvine High School 2006-2011
References available upon request
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