Tera Sunder
Sandy, UT **092 ****.******@*****.*** Cellular 801-***-****
VP, Recruiting • VP, Human Resources • Sr. Director, Human Resources Highly-successful senior HR executive with a track record of building high performance teams in diverse business organizations. Skilled at developing and implementing people systems that deliver bottom line financial results. Award winning leader and motivator, accomplished public speaker, and valued member of the executive business team. Exceptionally competent in all areas of human resources and business administration. Areas of Expertise:
HR Management • Change Management • Policy Development • Process Reengineering Recruiting Expert • Start-up Operations • Employee Communications • Interviewing • Outsourcing Workforce Planning • Employee Benefits • Compensation • Regulatory Compliance • Executive Coaching Event Planning • Strategic Planning • Training & Organizational Development • Succession Planning
• Team Leadership & Motivation • Team Building • Employee Relations
• Turnarounds •
PROFESSIONAL EMPLOYMENT
Culture Club Creators, Salt Lake City, UT • 2015 – present. Principal & owner. Consulting company that focuses on improving financial results, streamlining business processes and systems, and building employee engagement.
C R Bard, Bard Access System, Salt Lake City, UT • 2012 - 2015 800 million, FDA regulated global medical devise business largest division of CR Bard, 650 employees Director of Human Resources
Charged with facilitating a cultural shift in the organization to deliver a measurably engaged workforce. Results delivered the most profitable position for the company in the past ten years.
Member of the Executive Board and a true business partner across functional areas.
Implemented a high performance management System, branded as ACT to align individual work with company goals.
First year improvement of 50% in employee engagement metrics.
Created, implemented and measured new or improved business processes and practices: New employee onboarding; individual development plan training; Technology system for recruitment and hiring efficiencies; Succession Planning and Talent Management process integrated with corporate business plans and goals; Achieved “Best places to work on the Wasatch Front” winner 2014 from Salt Lake Tribune Nelson Laboratories, Salt Lake City, UT • 2009 - 2012 55 million, FDA regulated medical product testing labs doing business in 56 countries offering over 400 testing Procedures Chief People Officer
Joined the Executive Team of this growing company to help facilitate a large expansion. Tasked with revamping the HR systems and processes and leading a team of 13 professionals in making HR a driving force in the company’s growth strategy.
Streamline and update all competencies to align with Company strategy, vision, and mission
Implemented a new suite of HRIS systems including, Time and Attendance, Payroll and HR & Benefits
Created and implemented improved systems and process including: First employee satisfaction surveys, yearly focal review process and companywide Succession planning; revamped onboarding process for new employees
(reducing training from 7 weeks to 4 weeks at an annual savings of $220,000); three tier supervisor training program; Succession Planning and Talent Management process
Executive team representative on the Nelson Hope Foundation and the Nelson Event Committee Cafe Rio Mexican Grill, Salt Lake City, UT • 2005-2009
$60 million, 26 unit restaurant chain with 900 employees in four states. Chief People Officer
Recruited to join Cafe Rio Mexican Grill with full responsibility for all aspects of Human Resources during a high growth and expansion phase. Created and implemented HR policies and procedures where none had existed including wage and salary, benefits, recruitment, training and development, employee communications, employee relations, workforce planning, and executive coaching.
Instrumental in employee recruitment and on-site management for the opening of new properties that grew the company to 26 restaurants with 900 employees in four states
Became subject matter expert on immigration law. Appointed to Utah State Senate Immigration Review Committee and Salt Lake Chamber of Commerce Immigration Reform Committee
Built a “Safe Harbor” for the company with strict I-9 adherence
Successfully defended two Labor Department investigations with zero violations
Established policies and procedures that qualify the company as compliant for expansion into California Starbucks Coffee Company • Dallas, TX 2002- 2005
The leading retailer, roaster and brand of specialty coffee in the world Central Zone Recruiting Manager
Senior-level responsibility for managing a budget of $1M in support of 2,200 Starbucks locations in 16 states that were growing at a rate of approximately 200 new locations a year. Recruited, mentored and motivated a high-performance team of seven HR specialists who supported the recruitment activities of a senior vice president, 3 regional vice presidents, 9 regional directors and 100 district managers. Developed HR team members to become respected recruitment consultants to region and district managers. Instrumental in working with corporate HQ to develop and implement company-wide recruiting strategies, hiring tools and training tools. Carlson Restaurants Worldwide, Dallas, TX 1999-2002 Parent company of TGI Friday's, Pick up Stix, and 10 emerging brands with 1,000 restaurants in 60 countries. Senior Director, Recruiting
Brinker International, Dallas, TX • 1996-1999
Restaurant company with 1,700 restaurants including Chili's, Macaroni Grill, & On the Border Management Recruiter
EDUCATION & CREDENTIALS
BA, Human Resource Management • BS, Psychology • AA, Criminal Justice Point Park University. Pittsburgh, PA
Board Member Women’s Banking Division, Zion’s Bank (10 years) Board Member and Partner Triclinic
Membership Committee and Speaker, Woman’s Foodservice Forum Member, Society for Human Resource Management
Winner for the 2010 "Alfred P. Sloan Workplace Flexibility Award"
“30 Women to Watch in Utah” by Utah Business Magazine May 2011 Motivator of the Year Award 2007 by the Elliot Leadership Institute